is not in open basedir, please use another folder

I’m getting the same problem:
“temp is not in open basedir, please use another folder” &
“logs is not in open basedir, please use another folder”.

WordPress 4.3.1

I’m following this post…….

With BackWPup version did you use ?

Version 3.2.1

Thanks for your reply..

Hello and sorry for the late reply .

I use the version 4.2.5 of WordPress

Thanks for your replay

can you have a look with phpinfo(); or in php.ini how open_basedir is configured ?

Synology has somehow a funny php.ini

I do not know what is missing there……

—————————————————————–
# vi /etc/php/php.ini
session.use_only_cookies = 0
session.name = PHPSESSID
session.auto_start = 0
session.cookie_lifetime = 0
session.cookie_path = /
session.cookie_domain =
session.cookie_httponly =
session.serialize_handler = php
session.gc_probability = 1
session.gc_divisor = 1000
session.gc_maxlifetime = 1440
session.bug_compat_42 = Off
session.bug_compat_warn = Off
session.referer_check =
session.entropy_length = 0
session.cache_limiter = nocache
session.cache_expire = 180
session.use_trans_sid = 0
session.hash_function = 0
session.hash_bits_per_character = 5
url_rewriter.tags = “a=href,area=href,frame=src,input=src,form=fakeentry”
session.upload_progress.enabled = On
session.upload_progress.cleanup = On
session.upload_progress.prefix = “upload_progress_”
session.upload_progress.name = “PHP_SESSION_UPLOAD_PROGRESS”
session.upload_progress.freq = “1%”
session.upload_progress.min_freq = “1”

[MSSQL]
mssql.allow_persistent = On
mssql.max_persistent = -1
mssql.max_links = -1
mssql.min_error_severity = 10
mssql.min_message_severity = 10
mssql.compatability_mode = Off
mssql.secure_connection = Off

[Tidy]
tidy.clean_output = Off

[soap]
soap.wsdl_cache_enabled = 1
soap.wsdl_cache_dir = “/var/services/tmp”
soap.wsdl_cache_ttl = 86400
soap.wsdl_cache_limit = 5

[ldap]
ldap.max_links = -1

———————————————————————-
Thanks for your replay

With my old Ubuntu Server the php.ini looked totally different. Now when Syonology I have no idea .

open_basedir was eye clings to the old file , see abstract …

; open_basedir, if set, limits all file operations to the defined directory
; and below. This directive makes most sense if used in a per-directory
; or per-virtualhost web server configuration file. This directive is
; *NOT* affected by whether Safe Mode is turned On or Off.
; https://php.net/open-basedir
;open_basedir =

——————————————————————————
Thanks for your replay

I can just add the record ?
open_basedir =

Thanks for your replay

The website is working fine only backup with Backwpup is bad ??

Hmmm, i know that only BAckWPup not works there are speacil thinks in so the open base dir will checkt bevore a error cames up.

Soory i can’t see the confuguration in that that you posted. Make a phpinfo.php file with <?php phpinfo(); and open it over a url nomely there mst be printed the setting for open_base_dir

The output from phpinfo:
Local Value: open_basedir /etc.defaults:/etc:/usr/syno/synoman:/tmp:/var/services/tmp:/var/services/web:/var/services/homes
Master Value:
/etc.defaults:/etc:/usr/syno/synoman:/tmp:/var/services/tmp:/var/services/web:/var/services/homes

Thanks for your replay

Hello bruno,

with that configuration /volume1 can not be used and the message above is correct.

If you would use /volume1 you must add it to open_basedir.

Hi Daniel,

I have the same problem, everything worked find since october and now I receive this message when I lunch task :

Folder /customers/2/6/9/unavissurtout.com/httpd.www/wp-content/uploads/backwpup-a7dfd9-logs is not in open basedir, please use another folder.

My open base dir :

open_basedir : //customers/2/6/9/unavissurtout.com//httpd.www://customers/2/6/9/unavissurtout.com//httpd.private://customers/2/6/9/unavissurtout.com//tmp:/customers/unavissurtout.com/unavissurtout.com:/var/www/diagnostics:/usr/share/php

WordPress 4.3.1
BackWpup 3.2.1

Thanks,

Hi Daniel,

Thank you very much for your help! My backup works again ??

For all use a Synology NAS : Control Panel – > Web Services – > PHP Settings – > Customize PHP open_basedir specifically :

add the following paths to :
/ XXX / web / wp-content / uploads / backwpup – XXX backups :
/ XXX / web / wp-content / uploads / backwpup – XXX – backups / logs :
/ XXX / web / wp-content / uploads / backwpup – XXX – temp :

Thanks a lot for your help !!