Icons not showing in latest version

Hi, simplybudgeted.

Version 1.0.12 came out recently and should fix this issue for you. Please could you try updating? If you still don’t see icons after the update, do let us know!

Nick, I’ve read and tried most of the troubleshooting steps related to many of the posts on the missing icons but cannot find a solution. The icons for this site https://blog.almoproav.com are still missing. I’ve deleted and re-installed the plugin multiple times and now stand at version 1.0.13.

Hi, agknightmd! Your icons are displaying for me: https://d.pr/i/15AO6

Have you tried clearing your browser cache and testing on multiple devices? Feel free to follow-up with more info about the OS and browser you’re using if clearing your cache doesn’t solve this.

Hi,

I think I may have a clue as to what is going on – I think that this is an issue between the plugin and Adblock Plus (at least as far as the problem that I am seeing). When Adblock Plus is active on Firefox, it blocks the display of the whole widget, even the title text, as well as the style sheet and anything else in the /simple-social-icons/* folder.

However, AdBlock Plus on Chrome blocks the plugin’s style-sheet (and presumably the font also) from loading – but still displays the widget itself, with boxes instead of the icons. Looking in the console I have the message:
GET https://…/wp-content/plugins/simple-social-icons/css/style.css?ver=1.0.12 net::ERR_BLOCKED_BY_CLIENT

If I change the name of the Simple Social Icons folder, say to /ssi/* for example, the style-sheet loads correctly. Adblock Plus for Firefox then still correctly hides the widget, and for Chrome it displays (but correctly) except for the youtube link in my case.

BTW, I’m running OSX, Firefox 41 and Chrome 45, although I would hope that this wouldn’t make much difference.

Hopefully this will help get a better fix than just renaming the folder, but I’m not really sure what that is.

Thanks,
~Don

Hi Don

Thanks for the report! That could certainly explain one cause of missing icons.

For me, Adblock Plus does not remove icons by default, but there is a block list called “Fanboy’s Social Blocking List” that specifically excludes the /simple-social-icons/* path:

https://easylist.adblockplus.org/en/#socialblocklist
https://easylist-downloads.adblockplus.org/fanboy-social.txt.

If you or your site visitors subscribe to that block list, the icons won’t appear at all because the plugin’s stylesheet and font files will be blocked.

In terms of a fix for this, renaming your plugin folder is one option to consider. There’s very little plugin developers can do, though, as renaming the plugin folder officially would likely only help for a few days or weeks before the block list was updated again.

Hi Don

Thanks for the report! That could certainly explain one cause of missing icons.

For me, Adblock Plus does not remove icons by default, but there is a block list called “Fanboy’s Social Blocking List” that excludes the /simple-social-icons/* path:

• Install blocklist page: https://d.pr/1dPzX
• Blocklist exclusions: https://d.pr/13ZtV

If you or your site visitors subscribe to that block list, the icons won’t appear at all because the plugin’s stylesheet and font files will be blocked.

In terms of a fix for this, renaming your plugin folder is one option to consider. There’s very little plugin developers can do, though, as renaming the plugin folder officially would likely only help for a few days or weeks before the block list was updated again.

I can confirm that I updated the plugin and it broke the icons on multiple sites. Nothing else changed except the version of the plugin.

I have blank icons on a number of sites now. Can you get a revised version of the plugin done asap to fix this?

@kwill2000 Please can you share a link to some sites that are displaying this issue? The cause may be due to theme modifications or caching, as opposed to the plugin, but I’d be very happy to take a look for you to confirm.

https://www.thegastongroup.com is an example.

I’m an experienced WP developer and can confirm no theme mods or caching issues caused this. I just updated the plugin and the issue came about. It was working perfectly before. Ive used the plugin a bunch before and this issue never came up before updating plugin.

Agreed, kwill2000.

I have even installed on a fresh install of WP on a new test site and the problem arises.

Boo!

I owe you apology – it’s all good. I had the following in my functions.php, which I removed and it sorted the issue. Clearly, this conflicts with the updated version, but I don’t need it anyway:

//* Do NOT include the opening php tag

add_filter( 'simple_social_default_glyphs', 'custom_simple_social_default_glyphs' );
function custom_simple_social_default_glyphs() {
	$glyphs = array(
			'dribbble'		=> '',
			'email'			=> '',
			'facebook'		=> '',
			'flickr'		=> '',
			'github'		=> '',
			'gplus'			=> '',
			'instagram' 	=> '',
			'linkedin'		=> '',
			'pinterest'		=> '',
			'rss'			=> '',
			'stumbleupon'	=> '',
			'tumblr'		=> '',
			'twitter'		=> '',
			'vimeo'			=> '',
			'youtube'		=> '',
		);

	return $glyphs;
}

@kwill2000 Do you have any theme or plugin code that uses the simple_social_default_glyphs filter? If I change the glyph codes of your icons, they become visible again: https://d.pr/i/1eqF0

If you find that filter’s in use, you can update the glyph codes to use the ones from the new font, which you’ll find here: https://github.com/copyblogger/simple-social-icons/blob/develop/simple-social-icons.php#L100

@kendhal If you need to use that filter for any reason, the same fix applies – it’s just the glyph codes that need to be updated.

Apologies for the trouble with this, but hopefully that helps to explain the issue.

Hi

I updated on a clone of my site and they have disappeared as well. What is strange is on live site it seems they are there. But when I’m logged in I cannot see them..What does cause this?
I couldn’t find the solution on this thread..
How can this be fixed?
This is my clone url where you can see them but I can’t when logged in..

https://calliframe-dev-1calliframe.wpserveur.net/blog/

Thanks!

Hi Nick,
I’m having the same problem. Any help would be appreciated.

https://yourwordselectric.com

Thanks!

Jackie

But why did this occur when I updated the plugin? A large number of sites had the icons disappear, and they are using multiple themes. I believe all/most are using Genesis.

Can we get a fix introduced in the plugin and a new version distributed? If not, how do I roll back to an old version of the plugin? I don’t have time to fix this across a number of sites/themes.