Unable to save prices on variations

Try this. Instead of clicking the “save changes” button after you entered the price, click the Update button on the top right for the entire product instead. See what you get.

First- thanks for responding!

Alas, that didn’t work.

I had previously set the regular prices to 10 for each variation. Just now I entered some differing prices and only pressed the Update button. It appeared to be saving (spinning icon) but the prices are still 10 for each variation.

By the way, I have increased the php variable max_input_vars from 1000 to 2000 because I read that this can be a problem with saving variations. No effect.

I’m currently turning off plugins in attempt to isolate. I am using The Event calender, and the pro version and wootickets (in case there are any known conflicts).

Yeah that would be my second suggestion, turn all plugins off except WooCommerce and re-test.

Nope- I turned every plugin except woocommerce, and it has the same behavior!

What now?

Are you seeing any JS errors in your browser console? As a test, try creating a new variable product and see if that works.

No js errors. I turned off all plugins except woocommerce. I set the theme to the updated 2014 theme. No change.

I’m going to try this basic test on another WP site.

Did you try the test I suggested on creating new product? This will eliminate whether it is only happening on existing products or all products.

Yes- I tried creating a new product and I see the same thing.

Also check your memory. You can see it in your WooCommerce system status.

I went to my mirror site which is on a different server. It has the same custom theme. I updated WP and woocommerce and it works fine. Well, sorta. I can enter a price, but the form doesn’t think it is dirty until I click in the comments field- then the Save button enables. But the price does get saved.

By the way, once this is working, it sure would be great to be able to set a price on each variation so they don’t have to be entered each time.

So- I need to somehow narrow down what is different between these two server environments. I am a a php/javascript developer. How can I go about tracking this down?

BTW I increased the memory to 96mb in the WP defaults.

You can view a phpinfo report here:
https://spiritual-frontiers.com/wp/phpinfo.php

I would suggest you create a test sub domain on the same server with a fresh install of WP and WooCommerce and re-test. This will tell you if it is a hosting config issue or not.

Ok- I did just that. Made a subdomain, fresh install of wp 4.3.1. New database. latest woocommerce (2.4.7). Default theme.
Same problem.

So- somthing about the current woocommerce is incompatible with this server (cpanel).

How do I go about finding out? I can provide you with access to the subdomain and this test installation if you are willing to take a look.

Ok I would suggest you open up a ticket with WooThemes so a tech can look into your site for you. https://www.woothemes.com/my-account/?redirect_to=/my-account/create-a-ticket/

You can create a free account.

Thanks- I created ticket #343194. No responses yet. The only topic choices were IOS app and pre-purchase. I chose the latter/ Hopefully I did it in the right place.