No Products showing on catalog page.

First of all, go to the plugin settings, click “Catalogue” tab and check that your categories are in the catalogue list.

Also, you can check the code where you placed your shortcode for generating items. Maybe there you will find any errors?

I’ve checked both and can see no issues all my products are added to the Catalog along with the categories and as I said when I view the page they show in the sidebar and it does tell me the right number of products they just don’t show.

There also is no issue with the shortcode;

[product-catalogue id=’1′]

Try to use this shortcode:
[product-catalogue id=”1″ products_per_page=”8″]

That seems to have fixed the initial issue as the page now loads in with all of the products but it now seems that when I make any change to the page (selecting a category, tag or changing the page number) that everything falls apart again with a number of products being said (i.e. showing 2 products) but nothing being output on the page or in the mark-up.

Could you please give the link of catalogue?
I had a similar problem, but I need to look at the script debugging before to give any suggestions.

Sure, it’s at https://encoders.cmhosts.net/catalog/

I see that it stops at 516’s line of
https://encoders.cmhosts.net/wp-content/plugins/ultimate-product-catalogue/js/upcp-jquery-functions.js?ver=4.3.1
with en error:
“Uncaught TypeError: jQuery(…).fancybox is not a function”

I’m trying to understand a source of a problem. If I’m right, debugger says that “.fancybox” is not a function (it’s a question to plugin’s developers team, I’m not well in jquery).

Also, I see that you have a version of JQuery 1.8.3
Try to update it to 1.11.3 first. If it won’t help I’ll try to think about this… fancybox, cause I’m not have this error on my site.

I have now updated jQuery to run using 1.11.3 but I’m still hitting the same issue I’m afraid. I have checked another site where I use the UPC and that seems to have the fancybox error but doesn’t have any of these issues so I’m guess that isn’t the cause of this error, or if it is then just updating the jQuery is unfortunately not the fix for it.

Hi Liam,

Did this start happening after updating the plugin, or after some other kind of update?

No, There has been no plug-in update or WordPress update on the site recently. It was first noticed after I was looking at some of the plugins options to set SEO information.

I downloaded the plugin recently and I am experiencing the same issue.

Products aren’t appearing and tabs and sorting drop down don’t do anyhting.

When I try to type in the search box it says “Updating results…” but does nothing and I have a error in the console log:

“Uncaught SyntaxError: Unexpected end of input”

Possibly conflicting versions of jquery?

Hi Beardrex,

That’s probably a slightly different issue. We added in support for non-latin characters in the filtering, and that requiresPHP version 5.3.0 or higher to work correctly.

What’s strange about the error Liam is having is that the pagination controls and other HTML is displaying, just not the products themselves. Did you add any filtering plugin or something else? Basically, once we know what changed on your site, then we’ll have an idea of where to look for the problem.

Hey guys,
I’m having the same issue it seems after the update. It initially loads all the products but after I select a sub category it doesn’t load any of the products. Maybe an update issue?

Thanks,
Daniel

Hey Daniel,

We’re going to release an update that works with obsolete versions of PHP in the next day or two. It could be a good idea to update the PHP version you’re using all the same though.

Ok, thanks Rustaurius.