• Resolved CSMajor

    (@csmajor)


    I am not able to add a site image to my blog. I keep getting an error message. Sometimes it completely locks up my browser and I have to restart the computer.

    Screen Shot

    I am using an image that was designed to be a favicon. It has an *.ico extension.

    Also on the preview “as a browser icon”, I can see that the crop is way off.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Does this only occur when uploading the extension .ico or does the error occur when you upload any file type?

    You’ll first want to start with the basic troubleshooting steps; disable plugins, switch to a default theme, etc. Also make sure your upload path is set to wp-content/uploads.

    Thread Starter CSMajor

    (@csmajor)

    I don’t think I have any plugins or themes. I converted the favicon to a *.png, and it looks like it’s working now, but I can’t tell because the favicons are cached, and I can’t clear it.

    Can you check to see if you can view my custom icon now?

    My Web Site

    Thanks.

    Thread Starter CSMajor

    (@csmajor)

    I don’t think I have any plugins or themes. I converted the favicon to *.png, and it looks like it’s working now, but I can’t tell because the favicons are cached and I can’t clear it.

    Can you check my Web site and see if the icon shows up for you now?

    My Web Site

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Can't Add Site Image’ is closed to new replies.