Not able to customize with header, background etc

  • I am still having problems with two of my wordpress sites which are recently updated to 4.3.1

    I can’t customize anything.
    The issue seems to be with the body code which, when I look at the source code, comes back with body in brackets, but within the bracket also is a small box with two lines– 00 and 01.
    I think its this bit of code which is screwing things up.

    How do I fix this?

    I have updated the themes and wp and nothing seems to help

    Reply

Viewing 7 replies - 1 through 7 (of 7 total)

  • Sorry to hear you’re having trouble, do I understand correctly that you are unable to access the Customizer in your Dashboard?

    If so, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter hillaryhandwerger

    (@hillaryhandwerger)

    This is going on with two different themes. Neither have any active plugins.
    The sites have been live for a number of years.

    I can get to customize, header, background- in the left sidebar. They show the background, header image, etc, depending on which customization I selected; but when I’m in there, I see part of the collapse button at the top of the column. The save button looks like its working, but doesn’t save or publish anything.

    The resultant home page code shows a funny <body> tag. So something is interferring with body reading the customizations.

    Were you able to replicate the problem after switching to the default theme?

    Thread Starter hillaryhandwerger

    (@hillaryhandwerger)

    yes.
    disabled everything.
    reloaded wp3.4.1

    switched to 2014

    issues are still there:
    Any customization does not work
    side panel shows collapse button at top, partially hidden by the x (close)
    and when you look at the code on the page (view source) I still see that funny object within the body tag.

    Thread Starter hillaryhandwerger

    (@hillaryhandwerger)

    I should have mentioned the site

    a2designerimage.com
    VERY simple site.

    Thread Starter hillaryhandwerger

    (@hillaryhandwerger)

    Same problem with fiberartsnetwork.com
    issue with customize
    issue with body code in actual site

    Are you still having problems?
    Looking at your HTML in an Inspector, I see two BODY tags, which is one too many (see link to screen-shot).
    <img src=”https://i.imgur.com/t8zWlbC.png&#8221; title=”source: imgur.com” />
    Perhaps you could provide a screen-shot of the trouble?

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Not able to customize with header, background etc’ is closed to new replies.