Viewing 15 replies - 1 through 15 (of 21 total)
  • Plugin Author fried_eggz

    (@fried_eggz)

    Editing a form that has payment fields is not a good idea since you would have to resubmit the payment.

    Thread Starter arao

    (@arao)

    i dont resubmit the form because i remove the payment section after pay
    i know what i am doing please dont advice me
    please say me what i should to do for data losing?

    Plugin Author fried_eggz

    (@fried_eggz)

    I have no idea. No-one has reported data loss before.

    I don’t know what you meen by “i know what i am doing please dont advice me” but when giving (free) support of a (free) plugin I do not appreciate that very much.

    I can try and help you but I need more info. Would it be possible for you to export your form and post a link to it here so that I can import it to my dev site?

    Thread Starter arao

    (@arao)

    this link in here
    https://elmkav.ir/gravityforms-export-2015-09-19.json

    you can see it

    if you need more thing please say me

    best regards

    Thread Starter arao

    (@arao)

    hello
    i found problem
    when i edit a form it make a null entry in sticky list
    and dont lost any thing
    why it make new entry?

    Plugin Author fried_eggz

    (@fried_eggz)

    You can choose if you want to keep the entry ID or create a new entry ID. Check the settings

    Thread Starter arao

    (@arao)

    i dont check “New entry ID” and it show me a new null entry after every update
    please help me

    Thread Starter arao

    (@arao)

    form levels
    first level is welcome
    second level is getting some info
    form has conditional logic that don’t show 3rd level and form will submitted
    i make conditional logic in second form level
    when user edit form 2nd dident show to user and 3rd level showed to it
    then go to payment and after that form submitted
    the problem is that new entry with no data showed to user and previous entry is not edited

    Thread Starter arao

    (@arao)

    should user fill every level of form every time?

    Thread Starter arao

    (@arao)

    if i pay you money for support can you fix it?

    Plugin Author fried_eggz

    (@fried_eggz)

    I’m not sure what you mean. To save the form after edit you need to go all the way through like you would the first time.

    Thread Starter arao

    (@arao)

    this mean i dont should hide any level?

    Plugin Author fried_eggz

    (@fried_eggz)

    Yes. If you hide it, it will be be saved as empty.

    Plugin Author fried_eggz

    (@fried_eggz)

    Like I said in my first post. Editing a form that has payment fields is not a good idea since you would have to resubmit the payment.

    Thread Starter arao

    (@arao)

    next problem is file upload
    when i want to edit entry it show “no file chosen “
    how can i have it to remember uploaded file
    you can see my form
    https://elmkav.ir/%D9%BE%DB%8C%DA%AF%DB%8C%D8%B1%DB%8C-%D8%AA%D8%A7%DB%8C%D9%BE/

Viewing 15 replies - 1 through 15 (of 21 total)
  • The topic ‘every thing lost’ is closed to new replies.