Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WebCodin

    (@webcodin)

    Hi clivefortom,

    WordPress by default sends email from a generic address “[email protected]” and “WordPress” sender name. WordPress has no ability to manage email settings via its admin panel.

    Curently, you are not able to change “Sender” name and “Email” via settings of our plugin too, but you can use some third-party plugin for email configuration.

    We use Postman SMTP plugin for our contact form on this demo site.

    Also, you can find information about changing the “from address/name” without a plugin via functions.php in this article.

    Please let us know if this information will be helpful for you.

    With best regards,
    WebCodin WordPress Team

    Thread Starter clivefortom

    (@clivefortom)

    WebCodin,
    I was able to change the From email address sent by the WPC Contact Form by editing the Theme’s functions.php file as described in the article you provided. Thanks for you prompt and informative reply.
    clivefortom

    Thread Starter clivefortom

    (@clivefortom)

    WebCodin,
    Just wanted to mention, that I ended up changing the “Email From” address back to WordPress because using my client’s Outlook address caused the WCP form data email to go to his Outlook Junk folder. My client listed it as Not Junk and the form email moved to his Inbox about 30 minutes later. But he was unable to “train” his Outlook email system to receive future form email in his Inbox. The Not Junk operation only seemed to work for each form email received. He also tried adding his Outlook address on an ok list but to no avail. So I removed the Email field from the form so that a visitor would not get the confirmation email from WordPress and removed the snippets in the Theme’s functions file. My client is satisfied with the way the WCP form is now working. Other WP contact forms have also sent the form data to his Outlook Junk folder.

    Plugin Author WebCodin

    (@webcodin)

    Hi clivefortom,

    You can disable user and admin notification via plugin settings:
    Contact Form > Settings > Notifications. More info about this tab you can find here: https://wpdemo.webcodin.com/wordpress-plugin-wcp-contact-form/documentation/settings/notifications-tab/

    Regarding to spam, perhaps it can be related to standard WordPress wp_mail() function for messages submission. You can try to setup some third-part plugin for SMTP mail settings, perhaps it helps.

    As you wrote previously, writing some codes in the functions.php file is working perfectly.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Email From Name’ is closed to new replies.