@garyweldy
Ok that means there is a problem with zipping the .sql file.
According to:
https://www.phpconcept.net/pclzip/faq#faq01
Q1 : While creating an archive with PclZip, the script terminates with an empty created zip archive, why ?
The behavior was encounter while the zlib extension is not enabled with the PHP installation. PclZip uses the compression functions from the zlib. In next releases of PclZip (1.1+) a systematic control of the zlib presence will be done.
To check whether zlib extension is loaded in PHP on Linux execute:
<?php
if(extension_loaded('zlib')) {
echo "zlib extension loaded !";
}
else {
echo "zlib extension not available !";
}
?>
(Windows PHP has build in zlib support since PHP 4.3.0)
BUT even when PHP zlib extension is available there are also some PHP directives that need to be set to high enough values in case backup files are BIG. Check your values in the iTSec Dashboard under “PHP Information”:
– PHP Memory Limit (memory_limit –> default 8M)
– PHP Max Script Execution Time (max_execution_time –> default 30 sec)
It might be necessary to increase PHP’s memory_limit to fix the issue.
In any case, as a workaround, you can also disable the zipping step in the backup process. You can do so by simply disabling the iTSec plugin Database Backup section Compress Backup Files setting.
dwinden
@lazylonewolf
Apologies for all the emails generated. Actually the provided info might be relevant for you as well. I’m pretty confident the info provided in this post will solve the issue.
