Internal Server Error on/wp-admin/customize.php after upgrade to 4.3

  • All plugins, Front-page, Widgets and page, Appearance Editor page work fine.

    only the url and all subdomains and extensions of https://soldierupdesigns.com/blog/wp-admin/customize.php and any url encoding added to url.

    refreshed the cache and logged out and back in. Closed the browser(s) and tried in 4 different browsers and nothing. Perplexed.

    plugins:

    1. AddThis Sharing Buttons
    2. AddThis Smart Layers
    3. AddThis Trending Content Widget
    4. Akismet
    5. Constant Contact Forms by MailMunch
    6. Content Views
    7. FeedPress
    8. Google AdSense
    9. Google Analytics Dashboard for WP
    10. Head Meta Data
    11. Jetpack by WordPress.com
    12. LinkedIn Auto Publish
    13. Redux Framework
    14. Revive Old Post (Former Tweet Old Post)
    15. Schema Creator by Raven
    16. Social Login
    17. SSL Insecure Content Fixer
    18. WordPress All In One Admin Bar
    19. WordPress Importer
    20. WP LinkedIn
    21. WP Product Review
    22. Yoast SEO

    Theme:

    1. Sparkling Ver: 1.9.3 by Colorlib

    Default domain is: https://soldierupdesigns.com/blog/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via FTP or SFTP and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your FTP or SFTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    I’m having the same issues. Only the Admin area is producing the area. I kill all the plug-ins and it comes back. I go through them one by one, everything is fine. Then it produces the error again.

    Moderator t-p

    (@t-p)

    @rmeproductions,

    If the above troubleshooting steps don’t help you, then as per the Forum Welcome, please post your own topic. That way you stand a good chance of getting full attention to your specific issue. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole.

Viewing 3 replies - 1 through 3 (of 3 total)
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