Since you don’t have access to the iTSec plugin WP Dashboard pages you will have to manually check the whitelisted ip address as saved in the database using phpMyAdmin. It is either incorrect or it is not permanently whitelisted.
Follow this procedure:
– Log into phpMyAdmin
– Click on the [prefix]options table in the left pane.
– Click on the SQL tab in the right pane.
– Execute: SELECT * FROM [prefix]options WHERE option_name=’itsec_global’
– Doubleclick on the serialized data displayed under the option_name column.
– Find: s:18:”lockout_white_list”;a:1:{i:0;s:15:”###.###.###.###”;}
Verify you current ip address matches the whitelisted ip: “###.###.###.###”.
If there is no match, change s:15:”###.###.###.###” into your current ip address. For 111.111.111.11 it would be: s:14:”111.111.111.11″
– If there is no ip address whitelisted find: s:18:”lockout_white_list”;a:0:{}
Then replace a:0:{} with a:1:{i:0;s:15:”###.###.###.###”;}
where ###.###.###.### should be substituted with your current ip address. For 111.111.111.11 it would be: a:1:{i:0;s:14:”111.111.111.11″;}
– Click anywhere outside the serialized data box to save changes.
[prefix] should be substituted with your database tables prefix (eg: wp_).
Needless to say the above procedure is at your own risk and should only be performed after creating a database backup.
dwinden
