Box not coming up at all.

Hi backtobach,

Can you please check if your theme has the following piece of code in its header.php file, just before the closing </head> tag?

<?php wp_head(); ?>

Both of those pieces of code are in my header.php and footer.php files in my theme, but the box still isn’t coming up. I cleared the cache of my browser…still not working…this happened with another plugin similar to this. So it must be on my end.

Hm, similar problem here, both those code snippets present yet no scroll triggered box appears. What else could be the cause? Deleted all possible caches already…

###edit###
I missed a cache, working now for me

@ovidiu, awesome, glad that worked for you!

@reinglish,

Can you please check if this could be a cache issue for you as well?

Otherwise, do you see an error appearing in your browser console? Here’s how to open that in the various browsers out there: https://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers .

Perhaps an unnecessary question, but did you set the box to automatically appear?

I took care of the cache, and I did set the box to automatically appear. I have an issue with a slider (which I never had before) and read something about conflicting javascript initiators. Then I’ve also heard about conflict with the Page Builder plugin.

As far as errors in my browser console, it’s coming up with “ReferenceError: jQuery is not defined” for many of my plugins. But I don’t see any related to or named Scroll Triggered Boxes.

Hello reinglish,

Can you please share with us the link to the page which opens the Pop-up?