version 4.3.2 updates problem

  • [email protected]

    (@kerenstudio4eyescoil)


    9 years, 7 months ago

    hey,

    My site(Studio4eyes.co.il)was updated automatically few days ago to wordpress version 4.2.3 since then the site shows blank page ?? and i cant get in to dashboard.
    i understand that the team im using isnt fix to that version of wp, there is no updates for this team….im not sure about it thats what the site hosts guy told me befor reastore the site.
    after reastore, the site was working fine and after crahsed again… without updating the wp version.
    dont know what to do? any idea’s what to check? or where to start.

    thanks

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Viewing 1 replies (of 1 total)
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