Viewing 7 replies - 1 through 7 (of 7 total)
  • olivgraphic,
    Can you tell me what theme you are using and what version of WordPress?

    Regards,
    Don

    Thread Starter olivgraphic

    (@olivgraphic)

    I use WordPress 4.2.3 with the Virtue – Premium.

    Thread Starter olivgraphic

    (@olivgraphic)

    I try to deactivate all plugins, change themes, reload wordpress & cache … no issues
    The visual editor is normal when Amazon plugin is inactive

    olivgraphic,
    We are trying to see if this is specific to the theme you are using. We cannot buy a copy of the premium theme, but if you have a way for us to test it (either by sending us a copy of the theme for evaluation or by allowing us access to the site or a development site), please contact me at [email protected].

    I ‘speculate’ that it has to do with the way the plugin adds the button to the editor is conflicting with the theme (as it probably adds buttons to the editor as well).

    Please do not post any site info here, email me directly.

    Warmest regards,
    Don

    Resolution for those reading this thread –
    This was a memory related issue. Once the amount of memory was increased for WordPress to use, the blank editor and other issues were resolved.

    Anyone experiencing this problem, please verify that your WordPress install has enough memory available (this is memory available to PHP, not specifically available server memory). You may need to set this in your php.ini file as well as add a definition of memory limit in the wp_config.php file.

    Regards,
    Don

    Thread Starter olivgraphic

    (@olivgraphic)

    I found the real reason : i use in Chrome Adblock Plugin .. since i unactived this plugin, it’s work well.

    thank you

    olivgraphic –
    Thanks for the update!!

    Warmest regards,
    Don

Viewing 7 replies - 1 through 7 (of 7 total)
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