• Hi,

    I do not know if this post is relevant as it is regarding a paid theme which was not developed by WordPress: Chronicle Premium. If anybody has used it at all, I’d be glad if you could enlighten me.

    The slider doesn’t auto-play correctly (too fast) and the pictures do not auto adjust to the slider’s proportions. They look too small and are not even in the centre. It is not possible to resize them or reposition them. I asked repeatedly for help at the forum, and got annoyed. I asked them for a refund and that’s when Weblizar banned me from posting. I paid for a theme, did not get the support and even got banned.

    Is there a standard all-slider, all-theme method way of proceeding? Thanks in advance.

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  • Thread Starter wolfsbanepurple

    (@wolfsbanepurple)

    Well, I’ve just realised (upon searching other comments) that this should be asked to the vendor and the WordPress forum would not be able to provide assistance. Since the vendor refused to help, it is a Catch22 situation. I wonder if WordPress regulates Theme vendors’ behaviour at all because it is quite a strange thing to be treated like this by a Theme developer that prefers to ban you from a support forum than help you at all.

    Apologies for the rant and the irrelevant support request.

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