Email arrives but failed message showed

Try deactivating all other plugins and switching to the default theme.

Hi Takayuki,

thanks for your response!
I deactivated all plugIns (except WP Bakery without whom my page didn’t start)
Same result.
I recognized that in some contact forms that I defined messed up a little with the tags (not generating them as proposed)

Yet I did a new contact form from the start with the minimal settings and didn’t change anything. Used this one, same error message.

Note: ALL email that I send with all contact forms I did always arrived, only the success message won’t show up in any case.

I have no more idea what to do.:-(
Thanks for help!

Now I definitely redefined all contact forms in the right manner.
All show the same error alert (all arrive as usual, with all tags correctly filled etc.)

If it would’t be so dangerous for the future I would be tempted to change the failure message into the successful message and everything would be alright. Weird though.

Help! Thank you so much!

I’m seeing the same issue now as well. Sender gets an error message, but message does arrive. Hopefully someone will get to the bottom of this soon.

fyi… I also contemplated changing the error message.

Hi benny,

this indeed gives me some comfort not to be alone with this!
I tried many things…

?? Change the message would be the ultimate hack :-))
But beware of the future…

Hi Garavani,

I tried to duplicate the error on a different site and I couldn’t re-create the issue. It must be something to do with captcha maybe? Have you tried disabling captcha, spam protection or other security?

Hi benny,

is this other site on the same server? (guess not)
I tried disactivating all plugIns. Captcha is switched off in any case.

I will try further tomorrow morning

Thank you!

Maybe the team has some ideas?

Hi Garavani,

The issue persists here… https://www.indochinenatural.com/contact-us/

I selectively removed each plugin, disabled Captcha, disabled Mandrill… etc

I tried to replicate the issue on a different WP site (different server), but I was unable to re-create the problem.

Could it be related to the server?

RE: Could it be related to the server?

It can be caused by a server-side warning or error.

I’d recommend you install Postman SMTP Mailer/Email Log which includes excellent email debugging.

Got it!!

The error message disappears when I disabled the wpMandrill plugin.

Garavani,

Are you using wpMandrill or another mail handler? Could be it.

Lucky benny!

I switched off all my plugIns (except one, see above) and no result.

@buzztone: I am close to install this plugIn but I am a little afraid that it will mess up all my email system in wp. For this is one the matters that I never quite well understood. All those dubious server permissions and so on. Makes me shiver.

When this plugIn (in case) would be deinstalled again, will everything turn as it was?
Can you give me an idea of how to debug this error with the help of it?

Thanks
Garavani

Can you give me an idea of how to debug this error with the help of it?

Sorry Garavani… I have no idea how to debug. Good luck!!

Hi,
i’ve the same problem seen after upgrade WordPress in 4.2.2. Before Form7 worked.

@garavani

RE: When this plugIn (in case) would be deinstalled again, will everything turn as it was?

Yes – but it’s always wise to make a full backup just in case you have some unexpected problem.

RE: Can you give me an idea of how to debug this error with the help of it?

Postman SMTP Mailer/Email Log has good documentation plus an associated blog which covers this and several other common CF7 problems.

@carboux – As per the Forum Welcome, please post your own topic.

Posting in an existing topic and taking over the original posters question is generally considered inappropriate.

Added to which, your problem – despite any similarity in symptoms – is likely to be completely different.