Custom Fields Dropdown options

First of all, for adding a custom taxonomy, I suggest you use the function wpas_add_custom_taxonomy(). I know it’s not in the docs and I will add it asap.

It basically takes the same parameters as wpas_add_custom_field() but it has a couple of presets for taxonomies (you can remove the callback parameter). I think this should solve your problem.

Julien, thank you for quick response.

I’m currently using wpas_add_custom_taxonomy(), I looked up the code in the plugin and I can see your point. I agree it seems a better function to use.

I think I haven’t made my original question clear though. The appearance of field itself is not an issue, I was wondering how to add values to the dropdown — in other words: how to add <options> to the <select>? I couldn’t find any parameter in the $args array that mentions the option values.

Here is the default args array included in the add_field function for custom fields (the final function being called anyway):

/* Default arguments */
                $defaults = array(
                        'callback'              => 'text',                // Field callback to display its content
                        'core'                  => false,                 // Is this a custom fields that belongs to the plugin core
                        'required'              => false,                 // Is this field required for front-end submission
                        'log'                   => false,                 // Should the content updates of this field be logged in the system
                        'capability'            => 'create_ticket',       // Required capability for this field
                        'sanitize'              => 'sanitize_text_field', // Sanitize callback for the field value
                        'save_callback'         => false,                 // Saving callback if a specific saving method is required
                        'show_column'           => false,                 // Show field content in the tickets list & in the admin
                        'column_callback'       => 'wpas_cf_value',       // Column callback function
                        'sortable_column'       => false,                 // Not compatible with taxonomies
                        'filterable'            => true,                  // Used for taxonomies only
                        'title'                 => '',                    // Nicely formatted title for this field
                        'placeholder'           => '',                    // Placeholder to display in the submission form
                        'desc'                  => '',                    // Helper description for the field
                        /* The following parameters are users for taxonomies only. */
                        'taxo_std'              => false,                 // For taxonomies, should it behave like a standard WordPress taxonomy
                        'label'                 => '',
                        'label_plural'          => '',
                        'taxo_hierarchical'     => true,
                        'update_count_callback' => 'wpas_update_ticket_tag_terms_count',
                );

I don’t see any argument for the field values. Could you provide pointers on how to do that? (these options need to be separate from products)

I’ve got that figured out.

For whoever is interested:
Adding the corresponding values in wp_taxonomy, wp_term_relationships and wp_term_taxonomy tables will automatically add the values to the dropdown select options, given that you create the field of the desired taxonomy name with wpas_add_custom_taxonomy(‘taxonomy_name’, $args).

I’m having the same problem. I need to create a simple Static Dropdown, but I have no idea where to enter the options. You could enter an example of Static Dropdown complete?
I read the documentation but have not found the solution: https://getawesomesupport.com/documentation/awesome-support/custom-fields/
My sample code:
wpas_add_custom_taxonomy( ‘my_custom_field’, array(
‘title’ => __( ‘My Custom Field’, ‘wpas’ ),
‘show_column’ => true,
‘callback’ => ‘text’,
‘DROP_DOWN_SAMPLE_CONTENT’ => ‘option 01, option 02’, How I insert the options?????
)
);

The way I do it is to have a taxonomy registered (in wp_term_taxonomy table) that has the same value as the taxonomy name parameter in the code above (‘my_custom_field’). This will make the dropdown visible on the form.

To add values (options) to the drop down I add terms that map to the wp_term_taxonomy table, each term that maps to the taxonomy (‘my_custom_field’) will be treated as a value (option) to the drop down.

When you submit a form, the ticket inserted will establish a relation ( a record in the wp_term relationship table) between ticket id and the term id, which indicated which option was chosen by the person who submitted the ticket.

The terms that map to the wp_term_taxonomy table are actually inserted to the wp_terms table

If you’re manually adding terms to the database there is something wrong. Using wpas_add_custom_taxonomy() should register a new taxonomy in your WordPress site and show it under the Tickets admin menu item. From there, you should be able to manage your terms / options.

If you want to have a static dropdown, you’ll need to write your own custom callback function (see documentation) as this type of custom field is not supported by default.

It does show that, and you’re correct he should add his options from there.

But in my case I needed to make my options dynamic depending on the current support user company (I have my own table for user-company relationships). I am having each user have a separate taxonomy, with terms of companies. If I’d do it traditionally, it would mean each user would have their own menu item. I’ve made my own functions for that and they get the job done for me.

wpas_add_custom_taxonomy() How I Can Set Required

Please check out the documentation. I have (finally) updated it just now: https://getawesomesupport.com/documentation/awesome-support/custom-fields/