iPad Left Menu Scrolling Issue

Hi,

Thanks for writing to us. We got the issue on iOS and we are going to release an update for it by today EOD.

Best Regards,
Sampada,
Documentor Support Team

Great.
No hurry, TYT.

Hi,

We have released Documentor Lite v1.1.1. The update includes fix to scroll issue on iOS devices. Please update to latest version and let me know if it fixes the issue.

Best Regards,
Sampada,
Documentor Support Team

Sorry, still facing the problem.

Problem is, if you have so many menu then in iPad landscape view I am not able to access the menu from end.

Hi @manishkrag,

Please try by deleting cache of your iPad. To clear cache please go to settings => safari => and click on “clear history and site data”. After clearing history, if still problem persist then kindly let me know. I will look into the scenario.

Best Regards,
Sampada,
Documentor Support Team

Sorry to disturb you but still same issue ??

Hi @manishkrag,

At our demo site, I have checked the issue and I am not able to create the scenario as it is working fine on iPad. Can you please send us the link where you have added documentation? I will look into the issue.

Waiting for your response,
Thanks for your patience.

Best Regards,
Sampada,
Documentor Support Team

Hello Support,

thanks for such a superb plugin.

i have one issue with plugin can you help me to sort out a problem?

i installed this plugin in my local system.

Problem: the sidebar menu cant scroll with content. means when user click on point 7 OR 8 when he/she has to go in 1 menu item when we have to go to top and select other menu. please help me to resolved the issues.

Again thanks for Superb Plugin.

Hello Pratik,

Thanks for writing to us. Are you using the latest version of plugin (v1.1.1) as in this version fix was given to menu scroll issue on iOS devices. In the latest version of plugin, if left menu is bigger then a scroll bar is added to the menu so that when user scroll down to the content then they should be able to access the fixed menu at left/right side by separately scrolling the menu.

Menu scroll is not by default visible, when you will hover on menu or try to swipe it, it will start appearing. If still the menu scroll does not appear then please send us the link where you have added the documentation, I will look into the issue.

Waiting for your response,
Thanks for all your patience.

Best Regards,
Sampada,
Documentor Support Team.