Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author sodena

    (@sodena)

    you can see the name of the person in the first message, together with the email, message and geo location (if available)

    Thread Starter MrsMartin1001

    (@mrsmartin1001)

    Hi,

    I’ve added this to my membership site. My idea was that our members to that site can communicate with us via this live chat. However, when I was testing this, the members name does not show up in the chat. Only “Guest.”

    I really need it to display their name but I can’t seem to figure out how to make that happen. Can someone please help?

    Plugin Author sodena

    (@sodena)

    Currently, there’s no way you can do that.
    In the future we might make a special integration with the membership plugin you are using.

    Thread Starter MrsMartin1001

    (@mrsmartin1001)

    Ok thanks. Unfortunately, this plugin won’t work for me and my team then.
    Thank you for all your help.

Viewing 4 replies - 1 through 4 (of 4 total)
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