Internal 500 error when logging in?

  • Hi there,

    I’ve tried to login to my wordpress admin panel today and I’m met with a Internal 500 error. I type in my pages into the URL and still, internal 500 error.

    How can I get around this? I can’t get onto the admin panel to even attempt to fix the issue. Sorry if this is posted in the wrong area but I’m not sure where to put it.

    Regards

Viewing 14 replies - 1 through 14 (of 14 total)

  • Login to your cPanel and rename your plugin folder to something else. Try to access you dashboard.

    Hope, it’ll works!

    Thread Starter tomandrewspt

    (@tomandrewspt)

    Thanks for the reply Atlas but we can’t even get onto the control panel because it gives us the error.

    (I guess by control panel you mean the admin panel?)

    Do you have any other suggestions?

    Thanks ??

    no, control panel mean hosting account panel. Where your domain is hosted!
    That’s separate from Admin panel.

    Thread Starter tomandrewspt

    (@tomandrewspt)

    We’ve renamed the plug ins folder but still getting the same error.

    Do you have any other suggestions?

    Much appreciated

    Thread Starter tomandrewspt

    (@tomandrewspt)

    Hi there,

    I’m the guy building the website. I tried renaming the plugins folder from our host, 1&1, but to no avail. I’ve also tried renaming other folders like the admin folder but same nothing. I’ve also tried deleting the plugins folder and then reuploading it.

    When I was on earlier, I was on a wordpress domain bit and the domain was shapeinspired.co.uk – However this domain lead to a different site. I renamed it to shapeinspired.co.uk/home (this is where the pages are built around however the aim was to rename it to shapeinspired.co.uk as I thought that was what the section was for) and then it internal errored.

    Did I mess up or something or is it due to something else?

    Regards

    You need to change your database setting. I mean you need to point your domain to new address.
    Try this:

    Export your database from phpmyadmin and edit it. Find and replace “shapeinspired.co.uk” with this “shapeinspired.co.uk/home” Now drop existing database and import it again.

    Thread Starter tomandrewspt

    (@tomandrewspt)

    I don’t understand. Can you explain it in full please? I don’t know what phpmyadmin is nor where to go to export my database nor edit the url.

    A full explanation would be greatly appreciated as I’m new to this and not understanding it all too much

    Thread Starter tomandrewspt

    (@tomandrewspt)

    I get this URL on my address bar when I enter in “shapeinspired.co.uk/wp-admin”

    https://shapeinspired.co.uk/home/wp-login.php?redirect_to=http%3A%2F%2Fshapeinspired.co.uk%2Fwp-admin%2F&reauth=1

    Thread Starter tomandrewspt

    (@tomandrewspt)

    I’ve also tried entering “shapeinspired.co.uk/home/wp-admin” but same thing happens

    Send me your email. I’ll create video instructions and will send you!

    Thread Starter tomandrewspt

    (@tomandrewspt)

    Wow, I appreciate it!

    My email is: [email protected]

    Regards

    Thread Starter tomandrewspt

    (@tomandrewspt)

    Hi Atlas,

    Could you also send the video to:

    [email protected]

    Very kind of you indeed

    You can watch video on youtube.

    Here is the link: https://www.youtube.com/watch?v=orxXdAd0_Yc

    Thread Starter tomandrewspt

    (@tomandrewspt)

    Hi there,

    Firstly, thanks for the video! I can now access the admin panel again! I’m now onto a new issue. The pages now error. I’ve attached 3 screenshots; one when I click view and the other when I click live edit. Any ideas??

    Live Editor
    View Page

    Regards,

    Jack

Viewing 14 replies - 1 through 14 (of 14 total)
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