WordPress Pre Upgrade Check failed

  • Hello,

    The website I put down below isn’t my real one (for privacy reasons), but I got an email from WordPress yesterday:

    From: WordPress <[email protected]>
    To: [email protected]
    Subject: [My Website] Your site has updated to WordPress 4.2.2
    Date: Thu, 7 May 2015 11:01:32 +0000

    Howdy! Your site at https://www.mywebsite.com has been updated automatically to WordPress 4.2.2.

    No further action is needed on your part. For more on version 4.2.2, see the About WordPress screen:
    https://www.mywebsite.com/wp-admin/about.php

    Then I got an email from Softaculous today:

    Auto upgrade process for the following installation cannot be completed, because it does not meet the upgrade requirements :
    Installation URL : https://www.mywebsite.com
    Current Version : 4.2.1
    Latest Version : 4.2.2

    Error : The current version is greater than or equal to the version you are upgrading to. This is possible if you manually upgraded the installation. If this is not the case please check the following checkbox : <input type=”checkbox” name=”version_override” /> Forcefully Upgrade

    I checked the WordPress version in wp-admin today immediately following that email and it was already 4.2.2. I didn’t do any manual upgrading up to that point.

    The same thing happened last month. Softaculous indicates the wrong current version even though my wp-admin shows the latest version. I keep getting that annoying message. Is there a way to fix this?

Viewing 3 replies - 1 through 3 (of 3 total)

  • What about asking Softaculous your question?

    Moderator t-p

    (@t-p)

    try MANUAL updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old copies of files & folder on your server before uploading the new ones. Read the Manual Update directions first.

    Thread Starter wanderer

    (@bluegeek26)

    wslade:
    What about asking Softaculous your question?

    I was in cPanel and clicked on Softaculous and couldn’t find their contact info. Erroneously thought that Softaculous was a product owned by WordPress. But upon your suggestion, I viewed Softaculous as if it was a company instead of just a product, and found their main website. Found their contact info. I’ll contact them soon.

    Tara, I will contact Softaculous and see what they say since they probably deal with it all the time. If they have nothing else to suggest, I’ll try what you suggested. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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