Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    It’s probably not hard but we don’t have acess to that commercial theme. Don’t want access, truth be told. ??

    Please contact the theme author directly for support.

    https://support.astoundify.com/register/

    As you are their customer I am sure you’ll have no trouble getting that support. As the author is aware, they are not permitted to support their commercial products in these forums.

    Thread Starter vivhutnest

    (@vivhutnest)

    got it! they replied!

    cheers!

    In order for us to help you as fast and efficiently as possible, I would like to invite you over to our help desk where you can safely share your website link and login details if necessary. Using our help desk it keeps everything super organized to keep the conversation going.

    Please register at our help desk or you can browse our theme resources centre which contains many detailed video tutorials and theme documentation. Once logged in, feel free to create a new support ticket here.

    We are looking forward to helping you over on our help desk.

    Cheers! Adam

    Thread Starter vivhutnest

    (@vivhutnest)

    Hi @adam!

    I’m having a chat with Spencer now & issue was fixed! I am your customer by the way.

    1/ this whole “E-MAIL ticket” customer service sucks! i WISH communications were fast!

    2/ My paid subscription was terminated so I thought it won’t hurt to post it here. faster reply here to be honest for a quick answer!

    3/ I guess I needed to follow this to not miss updates. ( please excuse my beginner stage )

    I do believe your theme is kick-ass though!

    Cheers Adam!

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    As this is now moving to the correct place (thank’s Adam) I’m going to close this topic.

    Please continue the dialog with that company.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘How to remove the Search Function ( Listify theme )’ is closed to new replies.