Themeforest Directory Theme Update Installation Failed

  • Resolved SJANINE

    (@sjanine)


    9 years, 9 months ago

    Greetings,

    After being instructed to delete my old theme and upload the new update I have done so, went into Filezilla and proceeded to delete the wrong folder and ended up deleting almost all my files. Did a back up and files are restored now. Yet, when uploading the new theme update now, I still get the Installing the theme… Destination folder already exists. /home/lovetost/public_html/wp-content/themes/directory/Theme install failed error message.

    I know I have to delete a file again in Filezilla but Im too scared Im going to delete the wrong one again. Please guide this newbie..

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