Instagram Feed is Just Loading(again)

Hey elimariaaaa,

It looks like the issue is that your theme is loading the JavaScript files half way down your page rather than at the very bottom as they should be. You can either move the wp_footer() function to the very bottom of your theme’s footer.php file, or try checking the ‘Are you using an Ajax powered theme?’ setting on the plugin’s Settings page.

Let me know whether either of those methods work for you.

John

Hi John,

Thank you for your response. wp_footer() function is already at the bottom of footer.php(right before </body></html>) os it’s out of the option. I also checked the ‘Are you using an Ajax powered theme?’ setting on the plugin’s Settings page but still not working so I put the jquery on top of sb-instagram.js and removed the one at the end of the function again. Again with no luck but with a little improvement. When I hover my cursor to the ‘Follow Us’ button, it’s now showing our instagram URL. However, it still keeps on loading.

Other sugggestions?

Thanks,
Eli

Hey Eli,

To help narrow down the issue could you uncheck the ‘Are you using an Ajax powered theme’ setting and then try temporarily activating a default WordPress theme (such as TwentyTwelve, TwentyFourteen etc)? This will help to rule out whether or not it’s a theme related issue.

Many thanks, and I hope you have a great weekend!

John

Hi John,

It’s still not working. ??
C
an I have the old plugin before your latest update? Maybe putting the old one back is the most effective way to make it work.

Regards,
Eli

It’s not working with a default WordPress theme? That’s very strange. It’s possible that you also had another issue occurring at the same time (perhaps with your Access Token) and so that prevented the plugin working with the default theme. If you send me your login details here then I can take a look for you.

You can download older versions of the plugin here, but it’s unlikely that will solve the problem.

Hope you’re having a good weekend.

John

Hi John,

I just sent you the access. ??

Let me know of any updates.

Sincerely,
Eli

Thanks Eli,

It was a tricky one, but I managed to get it working for you: https://www.youngpioneertours.com/. I’m not sure why, but your site didn’t like the (function($){ call at the top of the plugin’s sb-instagram.js JavaScript file (line 1), so I commented out that line – and the closing line at line 12: })(jQuery); – and checked the ‘Ajax theme’ setting on the plugin’s Settings page and it worked correctly.

If you update the plugin in future then you’ll need to recomment out those two lines.

Let me know whether everything is working correctly on your end!

John

Hi John,

Many thanks! You’re awesome. ??

Cheers,
Eli

You’re welcome Eli, happy to help ??

If you like the plugin and support you received would you consider leaving a super-quick review? It really helps to support the ongoing development of this free plugin!

If you have any other issues or questions in future then just let me know.

John

I′ve got the same problem on this site: https://www.drKnilch.de
Photos do not appear. Just loading…

Hey drKnilch,

It seems to be displaying your photos when I view your site (screenshot). Are you still having an issue or is everything resolved now?

John

This is strange. Now it′s working without any modification.
Anyway thanks for your answer!

No problem, just let me know if you have any problems in future.

John

I am also having the same problem. My theme is using ajax page load. I have the ajax page load setting checked. The feed will does not appear on initial load but will on refresh. Checked the header and footer files and they have the appropriate php. Also tried commenting out the js as you did above with another user. Also did not work.

www2.alomusic.com

Hey deelbe,

Could you tell me which page you are using our Instagram Feed plugin on? I’m not seeing our plugin installed on your site or where you’re using the [instagram-feed] shortcode anywhere on that site.

Many thanks!

John