Hi,
Sorry for taking so long to get back to you but it took us a while to resolve this issue.
The reason for the error is that another plugin(s)/theme(s) installed on your WordPress site is loading the Google Maps API without the “places” library. There are 2 issues with this – 1. Our plugin requires the places library to be loaded for the search functionality to work and, 2. Another plugin is loading JavaScript on our plugin pages – this is usually due to poor programming practice.
I have released version 2.0.5 which contains a ‘fix’ for the Hero Maps plugin. The plugin is no longer reliant on the “places” library to function. The unfortunate issue here is that there is currently no way for us to load the “places” library after Google Maps has already loaded (by another plugin) so the “search” function in our plugin will not work until you remove the plugins in question.
Please let us know if you require any further assistance.
Regards,
HeroPlugins