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  • You will need to disable, temporarily, ALL JavaScript, other than that from CF7, including anything in your theme (switch temporarily to a default theme), if you want to get to the source of the problem.

    If doing that solves the problem, you can then add back each item, until you find the real cause of the problem.

    S?ee Contact Form 7 Email Issues – there is a link there that covers JavaScript Conflicts.

    Thread Starter tgallione

    (@tgallione)

    Thanks Buzztone. Yeah, it seems that it’s somehow related to the theme not the plugins. The puzzling thing is why would it work consistently on one page but not another.

    The theme developers say they can’t provide support for third-party plugins.

    How would I go about figuring out where in the theme the issue is? In FF the error I’m receiving now is,
    JSON.parse: unexpected character at line 6 column 1 of the JSON data

    Thanks.

    Anyone else having a similar issue?

    RE: The puzzling thing is why would it work consistently on one page but not another.

    ??This is not unusual. Different JavaScript will typically be loaded on different pages depending on the content. You can use this as a clue to find the problem JavaScript.

    RE: The theme developers say they can’t provide support for third-party plugins.

    If you are correct and the problem is related to your theme, this is a cop out and a warning sign of a poorly supported theme IMHO. If a plugin or theme conflicts with CF7, it probably also conflicts with many other plugins. It’s generally a sign of a poorly coded theme or plugin and one that people should avoid using.

    ???RE: How would I go about figuring out where in the theme the issue is?

    You could run a JavaScript trace in Firebug to see where the JavaScript stops responding – see https://getfirebug.com/logging??.
    ????

    RE: Anyone else having a similar issue?

    This is a very poor question to ask in this case. ???With over 23 million downloads it’s inevitable that other CF7 users will have similar problems each day due to JavaScript conflicts. But their problems will be due to their particular WP installation configuration which is almost certainly entirely different to yours. As such their comments are likely to confuse things rather than help you solve your particular problems.

    Thread Starter tgallione

    (@tgallione)

    Your help is much appreciated, buzztone.

    Thanks.

    Thread Starter tgallione

    (@tgallione)

    I’m really not sure if this helps to narrow things down but I’ve discovered that the form only works on the page designated as the Front page in Reading settings.

    So is this a WordPress issue? The same thing occurs with the default theme.

    Thaks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Forms working on one page yet not another’ is closed to new replies.