Can't open Setting Page(options-general.php)

  • Since i update to 4.1,i can’t open Setting Page(options-general.php)any more.I have searched for many times,but i still have no idea how to solve this probelm.
    When i click setting–>options-general.php.The following paragraphy jumps into the screen.
    “The page you are trying to reach does not exist, or has been moved. Please use the menus or the search box to find what you are looking for.”
    I know that someone had the same problem like me.click here.It seems that he got the solution,but it is not the solution for me.I don’t use vps…
    Could someone help me?Thanks a lot!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator keesiemeijer

    (@keesiemeijer)

    Hi niceday_zhu.

    Have you contacted your hosting provider? Point them to this topic and ask them to update your server to the latest version of libssh.

    Make sure you’ve tried…

    • Flushing any caching plugins you might be running, as well as server and/or browser caches.
    • Deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read “How to deactivate all plugins when you can’t log in to wp-admin” if you need help). Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old
    • Switching to the Twenty Fifteen theme to rule out any theme-specific problems. If you can’t log in to change themes, you can remove the theme folders via FTP so the only one is twentyfifteen. That will force your site to use it.
    • Manually upgrading. When all else fails, download a fresh copy of the latest.zip file of 4.1 (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first.
    • re-running the upgrade via wp-admin/upgrade.php
    Thread Starter niceday_zhu

    (@niceday_zhu)

    @keesiemeijer,thank you very much.I am trying to contacted my hosting provider to help me soleve this problem.I wish I could solve the problem.Thanks for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
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