Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    With Jetpack, your stats information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats were lost.

    That’s what happened on your site; it previously used a different site URL, tstweb.rvue.com.

    I have fixed the issue, and you should be able to get your Stats and Subscribers back by going to the Jetpack menu in your dashboard, and disconnecting / reconnecting to WordPress.com.

    Thread Starter rbranstetter

    (@rbranstetter)

    Thanks. The history is back now.

    Hi,

    I’m having a similar issue. I had Jetpack and stats on my blog working just fine for 4+ years or so. Two weeks ago I installed WP into a subdirectory and connected Jetpack. Today I noticed that the stats at wordpress.com were showing for the subdirectory, not my main blog. I’ve tried uninstalling the second plugin and disconnecting/reconnecting my main blog Jetpack plugin but now I am just getting an error that says “site_inaccessible” and wordpress.com doesn’t show any stats. I’m certain this is a simple fix somewhere, perhaps updating a blog id, but I don’t know where to make any changes. Any help you could provide would be welcome!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    @sqlrockstar I replied in the other thread you started here.

Viewing 4 replies - 1 through 4 (of 4 total)
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