• Hey all,

    I am having issues with my wordpress back ends on all my sites. I am on 4.1 for majority of them.

    I keep getting codes like this

    Warning: An unexpected error occurred. Something may be wrong with www.remarpro.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.remarpro.com. Please contact your server administrator.) in /home/user/public_html/wp-includes/update.php on line 295

    Can anyone please help me out!!???

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter ekidesigns

    (@ekidesigns)

    PS. Ive tried disabling all plugins, allocating more memory, deactivating themes and reinstalls, basically everything I could think of.

    Thanks again.

    That particular error message looks like you’re trying to update WordPress core or plugins, and you’re unable to connect.

    Is this a production site, or a local development copy?

    I’ve definitely seen this before on development sites (XAMPP, MAMP, etc.) where a firewall rule is blocking access to the www.remarpro.com site. If that’s the case, disabling plugins, themes, etc. wouldn’t help.

    Any more details you can provide about the setup could help in diagnosing the problem.

    Cheers.
    Shawn

    Thread Starter ekidesigns

    (@ekidesigns)

    This happens for all installs on my server. I recently switched from a VPS to a dedicated server. I am not aware of any firewalls I have on the server that would block wordpress. I am fairly new at the technical portion of these servers so forgive me if im not providing all the info.

    What exactly would you need from me to see whats going on?

    A good first test would be to see if you can ping the www.remarpro.com server.

    SSH into your dedicated box and type:

    ping www.remarpro.com

    Does it get a response? You should see something like this:

    PING www.remarpro.com (66.155.40.250): 56 data bytes
    64 bytes from 66.155.40.250: icmp_seq=0 ttl=48 time=87.942 ms
    64 bytes from 66.155.40.250: icmp_seq=1 ttl=48 time=90.513 ms
    64 bytes from 66.155.40.250: icmp_seq=2 ttl=48 time=87.489 ms

    If you’re not getting a response, something is being blocked. What exactly is blocking it could be one of a few things which I won’t elaborate on here, as I’m really not the best person for it. But it could be:

    1. iptables firewall (on your server)
    2. A hardware firewall run by your ISP

    Hope that gets you closer to the solution.

    Thread Starter ekidesigns

    (@ekidesigns)

    i just pinged it and its working just like you showed ?? i will keep looking into it. Thank you for your help

    I just asked someone else in the chat about this since you’re not the first to report this today. Check and see if the cURL library on your server is up to date. It’s possible with all the upgrades being made to secure SSL that you’re not able to connect due to out of date tools.

    The exact process for doing this will vary by OS. Google will be your friend ??

Viewing 6 replies - 1 through 6 (of 6 total)
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