Message not sent

Hi,

For sending the emails for the abandoned order you need to add the email templates under the “Email Templates tab” and set the cron jobs in the cpanel.

Please run your file path like this to set the cron jobs:
<your site name>/wp-content/plugins/woocommerce-abandoned-cart/cron/send_email.php

Can you please try this and let us know whether the reminder emails sent fine?

Regards,
Mansi Shah

Hello,

I set up the cron job but still didn’t receive anything…
Is there a way I can debug the script ?

Thanks for your help.

Sorry, everything’s fine.
Thanks a lot.

Great.

same here..

i followed

Please run your file path like this to set the cron jobs:
<your site name>/wp-content/plugins/woocommerce-abandoned-cart/cron/send_email.php

getting below error

Warning: require_once(ABSPATHwp-load.php): failed to open stream: No such file or directory in /home/xxx/public_html/ifuturetech.org/xxxx/plugins/woocommerce-abandoned-cart/cron/send_email.php on line 4

Fatal error: require_once(): Failed opening required ‘ABSPATHwp-load.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/xxxx/public_html/ifuturetech.org/xxxx/plugins/woocommerce-abandoned-cart/cron/send_email.php on line 4

Hi Chetan,

Can you please update the Abandoned Cart lite Plugin to its latest version that is 1.3 where we had set the cron jobs to send email notifications automatically.

So you do not need to set up the cron job as mentioned above.

After updating the plugin can you please check if issue still persits on your site? If issue still persists then please create a ticket at [email protected] and kindly provide me the admin credentials of your site so that i can look into the issue.

Regards,
Mansi Shah

Ok let me check…

I ll try with another user…

Hi Chetan,

Please let me know the result.

Regards,
Mansi Shah