I do not receive mail with content

hi dezuidpoort,

Thank you for the message, I have seen the admin is showing error letters. Have you used the language translation plugin? or you switch to another language while installing WordPress?

Have a good day

Sincerely,
TONY

I’ve switched to Dutch when i installed WordPress a few years ago. Is that a problem?

hi dezuidpoort,

Thank you for the reply. Yes the problem is due to language support. For not receiving content, after the error letter from admin is fixed, if you still encounter the problem, please re-confirm here. Now I will create the Dutch files for you, it may take a while. Please stay tuned

Sincerely,
wr support team

hi dezuidpoort

Thank you for your patience, You can follow the instruction below:

1.To fix on backend, You go to plugins/wrcontactform/libraries/languages and unwrap this file:

2. To fix on Frontend , you enter plugins/wrcontactform/frontend/languages and unwrap this file

After finishing you will see the letters like “WR_…” disappear.

Sincerely,
wr support team

Thanx for the quick respond! but it still is not working.
I unwrapped the files in the correct folders.
I don’t understand what you meaning saying “After finishing you will see the letters like “WR_…” disappear.”

hi dezuidpoort,

Thank you for the reply, Here is the correct letters the wr contact form should display in Admin area and frontend( https://i.imgur.com/theNnBL.png ). You can Compare it with your picture above.
Can you also provide me the admin login account via the private email on our forum here so that i can re-chceck the form data receiving?

Sincerely,
wr suppor team

Dear Tony,

Thanx, i can’t mail you because the captcha isn ‘t working.
Can you send me a mail? [email protected]

Greatings,
Steven

hi dezuidpoort,

Thank you for the reply, I have emailed you via my working email: [email protected]. I will report the captcha-related problem to theme developers so he can take an investigation.

Sincerely,
wr support team