pictures stripped from .pdf when loaded into media library

  • Resolved Ian H

    (@ian-helliwell)


    9 years, 11 months ago

    OK – this is weird. I have a .pdf file that is a mixture of text and images. I have loaded it into the media library and inserted it into a post. When the pdf is opened via the post in the browser the pictures are not there – just the text! If I download the pdf from the site and open it in Adobe Reader the pictures aren’t there in the downloaded version. Any thoughts what is happening? What does Word-Press do to the pdf when it loads it (sorry, I thought pdf files are non-editable, so I’m very confused).

    I have retried loading the file and also tested with a similar .pdf and found the same problem.

    Any help will be much appreciated… Thanks – Ian

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi Ian,

    Have you created these PDF’s in Photoshop or anything?

    If you have in PS, make sure that when you save the PDF you untick “preserve photoshop editing capabilities”

    I have no idea if this will make a difference, but I had a small issue with a PDF previously and that helped.

    Alternatively, could you just use a JPEG image instead? Or use an embedding plugin?

    Thread Starter Ian H

    (@ian-helliwell)

    Many thanks for the quick reply. I’m not sure on how the pdf was created – but that is a good suggestion. I’ll get back to the author and check.

    Looking further into this it looks like it may be a Chrome issue. IE9/11 and Safari appear to render the pdf correctly…

    Thread Starter Ian H

    (@ian-helliwell)

    Many thanks Innuvo for the pointer – it was indeed connected with the PDF creation. The guy who created them used quark and compressed the content. By reducing the amount of compression, Chrome handled the pictures correctly.

    Good to hear Ian – thanks for the update. Glad I don’t use Quark anymore

Viewing 4 replies - 1 through 4 (of 4 total)
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