Read before you post support question or report bug
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Hi all,
Please note, YouTube Channel (YTC) plugin is developed by my self, so there is no support team to monitor all questions 24/7 and feedback w/o delay. So, have a patience before you start to yelling about bad support.
Also, please understand that I don’t have access to all premium/paid themes and plugins all around the world, so there will always be clashes between YTC and some other themes/plugins.
Before you start new support thread, or contact me by email/contact form, make sure that you read FAQ and search support forum for similar issues/fixes.
Then, and only then, if you did not solved issue you experienced with YTC, provide at least:
- URL of your website where you use or tied to use YTC
- Version of WordPress you use and language (English or other language)
- Version of YTC with which you experienced problem
- How you implemented/inserted YTC to website
- by shortcode – provide exact shortcode syntax you use, and where you put shortcode (widget, page, post, page builder, etc)
- by PHP do_action – provide exact syntax that you insert and filename where you insert code
- by widget – in which widget area you put widget, and provide JSON configuration file (look at the bottom of widget configuration dialog)
- Describe how YTC stop to work – if you get some error message, take a screenshot
- If video playback does not work as you expect, or YTC block does not look as you expect, describe what you expecting and did you configured general plugin settings
Thank you for understanding,
Aleksandar Uro?evi? (Urke)
developer of YouTube Channel plugin
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