Add a Menu in Tagline Area – Can't Remove it!

  • Resolved frand001

    (@frand001)


    10 years ago

    Hello Help Forum
    I have an “Add a Menu” field in my website tagline area that I can’t seem to remove. Using Customizer.
    Plugins include Google Translator, Social Media sharing and like buttons (if they could make the difference).
    I’ve tried the customise commands specific to the tagline area and nothing seems to remove it. Also tried the menu page and that doesn’t do anything either.
    I’m not technically savvy but hit upon the elements area. Was able to highlight and delete what seemed to be the code for this feature but that didn’t hold after I’d done it.
    Can someone please help me remove this thing from my website?
    Thank you
    Fran

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter frand001

    (@frand001)

    Sorry ibogoclub – psychicandenergywork.com.au/wordpress
    Thank you
    Fran

    Thread Starter frand001

    (@frand001)

    Sorry if I’m slower than the average Joe….
    trying again…..
    https://psychicandenergywork.com.au/wordpress/

    rdellconsulting

    (@rdellconsulting)

    That’s because you’re logged in to the backend and it’s a quick link. Try logging out and looking again.

    Thread Starter frand001

    (@frand001)

    Thanks for explaining this rdell. It seemed odd because, up until a certain point, it had not appeared on the screen. My first response was to assume that it was an added “extra”. Thank you for helping me.

    Thread Starter frand001

    (@frand001)

    Hmm, sorry rdell but… the add a menu feature is not just aback-end image. It’s currently on my live website – psychicandenergywork.com.au – and I’d like to remove it asap.
    Can you or someone else help me please?
    And thank you all for helping me.

    rdellconsulting

    (@rdellconsulting)

    Where is it exactly, as I can’t see it?

    Either
    a) You’ve logged in again by accident
    b) You need to clear cache using Ctrl/F5 (PC) or Cmd/F5 (Mac)

    Thread Starter frand001

    (@frand001)

    Hello rdell
    Sorry for the delay. You were spot on and I’m sorry if I wasted any of your time.
    Thank you for helping me. It’s made a big difference.
    Fran

Viewing 7 replies - 1 through 7 (of 7 total)
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