Plugin does not realy work!

Hi Andy,

Greetings and thanks for posting! Could I ask for you to try using the debug option in the settings (Settings > Media) to see if any errors display with that?

That’ll help us to see what may be occurring here.

Looking forward to your reply!

Thanks,
David

Hi David,

so I did it again with the debug option.

So the same result….

Regards
Andy

“Cheatin uh?” makes me think you’re running an ‘elegant themes’ theme… they code their stuff to give that snide comment if your membership with them expires and you try to run an automated process — such as uploading a new logo — through their admin panel. In certain instances it can appear out of nowhere even if you’re all paid up.

If so, if you’re indeed running elegant … then it’s a conflict involving the theme. Try switching to a default wordpress theme(such as twenty eleven, twelve – or whatever) and try smushing. If it works then you know the prob is in the theme.

Hi @tarheel83169,

Thank you for your helping out here.

Your help here is really appreciated.

Cheers,
WPMU DEV

Hi Andy,

As said this can also be due to plugin/theme conflict.

To find find out plugin/theme conflict you can just try on your development site using default WordPress theme like Twenty Thirteen and deactivating all other plugins as displayed in the following flowchart to know which theme/plugin is conflicting if any.

https://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

Regards,
WPMU DEV