Updated JetPack to 3.2, website went down

  • Resolved Z_Everson

    (@z_everson)


    10 years, 1 month ago

    Good afternoon—

    I just updated JetPack to 3.2 and my website went down (no error messages: Just a blank screen). Not sure the two are related, but looks it. I’m not getting any error messages, just a blank screen—except for a little smiley face in the top left corner. Any ideas how I can fix it? Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

  • I would just find the previous version, and then replace version 3.2 via FTP manually, even if you could not confirm updating JetPack to 3.2 is the only thing you did that brought the site down.

    I am experiencing the same issue. I’m not sure what’s going on with JetPack, but I am contacting my host’s technical support, and hopefully they can get it sorted out for me. Grr! JetPack, you need to fix this bug ASAP!

    Thread Starter Z_Everson

    (@z_everson)

    Thanks all. I deactivated JetPack and my site’s now working fine (well, other than having lost JetPack functionality).

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Updated JetPack to 3.2, website went down’ is closed to new replies.

Tags