Images within content area?

Hi,

You should be able to embed images without issue. If you could send an email to [email protected] i will take look at it and see if i can figure out what the template is doing.

Best,
Josh

Any chance you could post a jing / screen capture? It would also be helpful to know if you are using the new template or old templates. I’d also like to know what email client you are viewing the messages in.

Could you post your support information here as well?

https://sendpress.com/support/knowledgebase/what-information-should-i-provide-in-a-support-ticket/

The only issue I have seen with images not displaying properly is if for some reason they get inserted without the table. That can sometimes affect alignment. But it doesn’t make sense for the image not to appear at all. You can certainly send a test email to me at doug at sendpress dot com. if you do, just include the link to the forum in the email.

Hi Josh,
Thanks for your quick reply.
I did try to use the new templates initially.
I did as suggested and cloned the default template, renamed it B#Default. As soon as I added anything to any of the template sections, the name reverted to Responsive Starter and I just end up with two templates with this name…

So the email I just sent to you is based on an “old” template. It should have the image of a calendar at the bottom of the content area, but it doesn’t appear when I send it to myself.

Joe.

HI besharptherapy,

Are you using a lazy loading plugin? it looks like the src was swapped to a transparent gif. Looks like this is why the image does not show up.

<div><img class=”sp-img” style=”vertical-align: top;” src=”https://www.besharptherapy.com/v4/wp-content/plugins/dms-plugin-pro/libs/images/1×1.trans.gif&#8221; data-lazy-src=”https://www.besharptherapy.com/v4/wp-content/uploads/calendar1.jpg&#8221; alt=”” align=”center” border=”0″ hspace=”0″ vspace=”0″></div>

Also thanks for the update on the template info. I will take a look at the bug.

Thanks,
Josh

Hi Josh,

The debug info/support info is below. Just got your last message – my theme does do lazy loading of images.

WordPress Version: 4.0
SendPress Version: 1.0.1
PHP Version: 5.3.3
PHP Memory Limit: 256 MByte
PHP Memory Used: 87.34 MByte
MySQL Version: 5.1.73

Database Tables:
wp_sendpress_subscribers_event OK
wp_sendpress_report_url OK
wp_sendpress_subscribers_status OK
wp_sendpress_subscribers OK
wp_sendpress_list_subscribers OK
wp_sendpress_queue OK

Ports:
Port 25: open
Port 465: open
Port 587: open// Generated by the SendPress Plugin //

Multisite: No

SITE_URL: https://www.besharptherapy.com/v4
HOME_URL: https://www.besharptherapy.com

WordPress Version: 4.0
Permalink Structure: /%postname%/
Active Theme: DMS 2.1.6.1

Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, sp-standard, sp-custom, sp-form, spam

Platform: Apple
Browser Name: Chrome
Browser Version: 37.0.2062.124
User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
c OS X 10_9_5) AppleWebKit/537.3
6 (KHTML, like Gecko) Chrome/37.
0.2062.124 Safari/537.36

SP Version: 1.0.1

PHP Version: 5.3.3
MySQL Version: 5.1.73
Web Server Info: Apache/2.2.15 (CentOS)

WordPress Memory Limit: 64MB
PHP Safe Mode: No
PHP Memory Limit: 256M
PHP Upload Max Size: 32M
PHP Post Max Size: 32M
PHP Upload Max Filesize: 32M
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: Yes
WP_DEBUG: Disabled

WP Table Prefix: Length: 3 Status: Acceptable

Show On Front: page
Page On Front: Welcome to
Be Sharp Therapy! (#21)
Page For Posts: Blog (#222)

WP Remote Post: wp_remote_post() works

Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /var/www/clients/client1/web1/tmp
Use Cookies: On
Use Only Cookies: On

DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.

ACTIVE PLUGINS:

Akismet: 3.0.2
Appointments+: 1.4.4
BAW Login/Logout menu: 1.3.2
Black Studio TinyMCE Widget: 1.4.8
Conditional CAPTCHA: 3.6.3
Contact Form 7: 3.9.3
Custom Sidebars: 2.0.9.7
DMS Professional Tools: 1.8.1
GARD Pro: 2.4.3
Hello Dolly: 1.6
If Menu: 0.2.1
Jetpack by WordPress.com: 3.1.1
MCE Table Buttons: 3.2
Meta Slider: 3.0.1
PageLines Updater: 1.2.2
PageTitle PL DMS Section: 2.4
Pie Register: 2.0.12
Post Types Order: 1.7.4
PrettyPhoto: 1.1
Prizm Image: 2.4
SendPress Newsletters: 1.0.1
UK Cookie Consent: 1.8.2
Ultimate Coming Soon Page: 1.11.1
WordPress HTTPS: 3.3.6
WordPress Importer: 0.6.1
WordPress SEO: 1.6.1
WP Gallery Custom Links: 1.10.1
WPMU DEV Dashboard: 3.4.6

Just tried removing the lazy loading option (actually in an add-on plugin to my theme), and now the image is showing! Huzzah!

Thanks for your help!

PS Let me know when you’ve tracked down the cloning bug and I can help test it out for you.

Hi Josh,
I’m now having problems sending…
Single test email works, but now I’m trying to send to a list of 628 subscribers.
When I click send, the emails are not being added to the queue.
I’m using Autocron and using my own website to send the emails.
Any ideas?
Joe.

Scratch the last comment! Didn’t realise there was an additional “Confirm Send” button to press!