no files shown after upgrade

Hi. Well it’s working fine for me and a bunch of other people so we need to get some more information to be able to troubleshoot. Maybe start with showing me what your shortcode looks like and describing your directory structure.

short code:

[fileaway type=”table” base=”2″ paginate=”true” pagesize=”5″ sortfirst=”filename-asc” unicode=”true” encryption=”off” directories=”on” drawericon=”drawer-2″ showto=”editor,subscriber”]

I role back older version of your plugin and everything now working, but if i upgrade – no files ??

Is the table showing with no files, or is the table not showing either?

What version did you upgrade from?

unicode=”true” is no longer a feature. It was scrapped because it caused more problems than it solved.

encryption=”off” is the same as saying encryption=”on”. Just take it out of your shortcode if you don’t want it.

If you’re able to give me access temporarily I will figure out what the issue is and resolve it for you.

no just nothing shown, no table or anything after click on directories, ok will try without unicode.

thank you, after removing unicode and encryption shorcode now ok, but it’s not good practice to remove some functionality after upgrade ?? you can just leave it but remove just working functions, so many peoples can get error after upgrade if they do not read before changelog ??

Well it’s not good practice not to read the changelog, but having unicode in your shortcode is not the problem at all. I just copied the shortcode you provided above and put it on my page, and my directories work fine with unicode=”true” and encryption=”off” in my shortcode. I don’t remove features in such a way as to break functionality.

Screenshots:

https://imgur.com/opAo6vD
https://imgur.com/1CmkKjn

very strange… but now i see files, and just afrer removing unicode=”true” and encryption=”off”

but is other problem, just admin role can see it, if user has editor or subscriber user get permission error on file.

so i roleback plugin version, something not good with new…

Would you like to help me troubleshoot this for you? You’re describing issues that no one else is experiencing. It’s probably an issue with something unique to your site, which I can help you find, if you’ll let me.

from 2.8.3 -> 3.1

ok later i will clone this website and give to you access, but just later. so i can’t do now experiments on working site ??

File Away does not give permission errors on files.