MyCRED disappeared on Dashboard?

Hey Greg.

Was this after you updated to WP 4.0? Checked under the Screen Options tab in the top right corner of the dashboard? I assume you mean the myCRED dashboard widget.

Hi Gabriel,

Yes I assume it was after I updated my wordpress.. As it was definitely there before! There is no sign of the plugin at all, I have tried deactivating and reactiveate again, still nothing.. Any ideas?

Thanks, Greg.

“There is no sign of the plugin at all…” are you telling me that the entire myCRED plugin is gone or just the dashboard widget?

I assume you are using 1.5.2? Try enable WP_DEBUG in your wp-config.php file and see if you get an error when you visitor your dashboard. So far I have not been able to replicate this issue in 4.0 so it is probably conflicting with a plugin.

Hi Gabriel,

No the plugin is still there, like you said it is just the dashboard widget missing!

Will I still need to go into my files (as I don’t really like touching them) or is there another way around this?

Thanks, Greg.

Enabling WP_DEBUG is pretty easy. You just need to change:

define( 'WP_DEBUG', false );

to:

define( 'WP_DEBUG', true );

It will show ALL errors and notices that your site is currently having. TO disable you just change it back from true to false.

The only other way to troubleshoot this would be to:

1. Disable / Re-enable myCRED (doubt this will fix it)
2. Disable plugins one by one and reload the dashboard to see if the widget re-appears.

If your site is having a lot of visitors I would do this while having some sort of maintenance mode enabled to eliminate users seeing errors.

I also assume that you do not have any custom code in your theme’s functions.php file aimed to remove / adjust dashboard widgets.

Hi Gabriel,

I have looked for the file and can’t seem to find it.. (wp-config.php).

Like I said i’m not comfortable going into my base files, I only use my custom CSS to edit my files..

Maybe I will have to try the second option..

Damn it!

Thanks, Greg.

Figured it out, the myCRED plugin is conflicting with another one of my important plugins called “LeagueEngine”

The plugins both have the same icon also, if that has anything to do with it?

Thanks, Greg.

Hey.

In what way do they conflict? Can you link to the plugin so I can have a look?
Also, icons have no effect on plugins. At worst, they will confuse but can not cause any harm. Plus, if you want, you can actually change the icon in myCRED or even the name.

Hi Gabriel,

Thanks for the help with this, it’s really appreciated.

The link to the plugin is here: https://codecanyon.net/item/leagueengine/3831901

I don’t know exactly what is the problem with the two plugins, but when I activate LeagueEngine it takes away the myCRED dashboard tab.

Another quick question to fire into the fold, is it possible to show the myCRED badge section on a UserPro Profile?

Thanks alot, Greg.

I will contact the author and see if we can sort out why the widget is not showing up on the dashboard.

You can show ranks and earned badges in UserPro yes.

Thanks Gabriel, that would be brilliant.

Looking forward to your reply, Greg.

Hi Gabriel,

Just to clear up, i’ve installed the new update and myCRED is still not visible UNLESS I disable that LeagueEngine plugin, hope this can be fixed ??

Greg.

Yes 1.5.3 does not make any changes to the dashboard widget. I am still awaiting to hear back from the author of the plugin.

I have been informed by the plugin author that a new version has been released for his plugin. Could you confirm you are still experiencing this issue?

Hi Gabriel,

I already have the latest LeagueEngine plugin (2.3.7) and yes, the plugin still interacts with myCRED.. ?? I need both of these plugins very much to run my site..

Thanks for helping, Greg.