Chrome issues

Have you updated from a previous version of User Switching? If so, did it work correctly before?

What happens when you try to switch? Do you get any errors?

Yes I did update from a previous version and it did work correctly before.

I’m hosting my multisite network on wpengine and strangely it works fine on my staging server which was pushed from my live site.

I don’t get any errors, just doesn’t work.

The only difference between live and staging is that staging has no cache and no SSL, but again, works fine on staging.

Thanks. I’ve had another user report an issue too. I’ll look into it in the next day or so.

So, it seems to work perfectly on Firefox 31.0 for mac

Everything but “Switch off” works on Safari 7.0.6

Barely anything works on Chrome 37.0.2062.94

Do you have any other plugins active which may be interfering with the login process or interfering with cookies on your site? Or are you running any funky browser extensions? I can see no reason this would break in Chrome and Safari but be fine in Firefox.

I have tested it against all the other plugins I’m running and didn’t find any that conflicted. I also disabled all the browser extensions I use and it did not solve the issue.

I’m afraid I’m at a loss as to what to suggest. I can’t even think of anything you could try. If it works fine in Firefox then that means the issue can’t be server-side, and it can’t be related to your SSL setup. It could be a caching issue, but I would still expect you to see the issue in all browsers.

My only guess would be that there is some sort of network issue causing User Switching’s cookies to not get sent, but even then I would expect it to affect all browsers.

If you like, you can send over the credentials for an admin account on the site (email address here) and I’ll take a look when I’ve got some free time.

I’ve noticed the same issue on a WPEngine hosted multisite. It definitely seems to be a caching issue, but I believe it’s a browser cache related issue and not related to WPEngine’s cache. I say this because I have had it work in Chrome before, but after working for a certain period of time it would stop working. The same happened with Firefox. When I first brought up Firefox, it worked just fine, then after a while it stopped. I eventually opened up an private window in Firefox and it was working just fine.

Perhaps the solution would involve blocking browsers from caching data associated with User Switching and finding a way to confirm that the plugin’s cookies do in fact get sent. Unfortunately that’s not my forte.

Aside from that issue, great plugin!