My site won't open

  • When I try to visit my site I get the message:

    Not Found

    The requested URL /ppen/cache.php was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache Server at ppen.ca Port 80

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    404 indicates failure to communicate with the server.
    – it could be configuration issue
    – it could be memory issue
    – it could be permalinks issue, try reviewing this: How to fix 404 error when using Pretty Permalinks?
    – it could be optimization issue
    – it could be a conflict with plugin: try resetting the plugin folder
    – it could be a conflict with theme: try switching to the default theme for a moment via FTP and see if that resolves the issue.
    – check for .htaccess file presence and check if the default wordpress mod-rewrite code is there or not. There are times when .htaccess file is not writeable or gotten deleted
    – Check the server error log for your hosting account. Ask your hosting provider for assistance to locate them.

    Thread Starter Marlene Rodgers

    (@marlene-rodgers)

    Thanks so much for replying! Someone has advised me that the GoDaddy server is down and this is the cause of the problem.

    Moderator t-p

    (@t-p)

    ok, let us know if you need further help

Viewing 3 replies - 1 through 3 (of 3 total)
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