Subscribe button just reloads checkout without any error

This problem is the same as another one that was reported, when creating an account in the checkout it creates the account but doesn’t process the payment if any fields are invalid. If all fields are valid then it should behave as expected.

The problem is in the way I handle form errors and I will have to rework that completely to make it robust enough for the checkout process including an account creation. I haven’t done that yet, but I’ll post an update to this thread (and the other one) when I do finally get that patch out. I don’t currently have a timeline on when I can release that.

If you’re not creating an account in the checkout everything works fine right? There’s also another bug which I don’t have enough details to fix yet. Basically if the checkout gives the no card error without an account creation, then there’s an issue with javascript on the page and I need to see a site with the problem to be able to fix it (nobody has provided a link yet).

If your site works fine without the account creation then your bug fix is on the way. If not, I’d appreciate a link (or list of plugins/theme) so I can check out what’s happening and attempt to fix it.

As far as I can tell all fields validated. I tried turning on the “Enable guest checkout” option so that password isn’t required on checkout. The password input no longer shows up, but when I get to the end it says “Account password is a required field.” Am I not fully enabling guests to checkout without creating an account? Let me know if there’s something further I need to do to test guest checkout besides just ticking that one box I mentioned above.

Guest checkout should be enabled with just that single checkbox.

Try disabling plugins and changing the theme out to twentyfourteen. It might be a caching issue with w3 total cache or possibly a plugin/theme is doing weird things. If disabling plugins and changing the theme doesn’t fix the problem then I would try reinstalling woocommerce (delete the whole woocommerce plugin and reupload).

Those last steps will probably be unnecessary, it sounds like a cache issue or misbehaving plugin/theme.

I did all of those things, including deleting and reinstalling woocommerce and the same issue is happening. I also tried it with the guest box checked and unchecked after the reinstall and it still won’t go through.

If you enable BACS and checkout that way do you still get the error?

Forgive my ignorance, but how do I checkout with BACS without an account attached? I checked the internet and can’t find really anything about how to work with BACS very well. Before this BACS had been turned on, so I turned it off and tried that with both guest checkout on and off. No change.

The reason I mentioned BACS is because it doesn’t require any form fields on the gateway itself. So, make sure that the BACS gateway is enabled and checkout with that (not this plugin, you should probably disable it as well). Just to see if the problem is the plugin or something else. Does that make sense?

I just want to see if my plugin is causing your issue because if it is, that’s a pretty big problem.

Thanks,
Stephen

It won’t let me have the option for direct bank transfers if I am using a subscription product. I created a fake normal product and the checkout went all the way through just fine. I then re-enabled Stripe and ran a test order through with a standard product and that worked as well, so the issue is with subscription orders only.

Is this something that could be an issue with your plugin or with the woocommerce subscription plugin? Thanks again for all of your help by the way, it’s greatly appreciated.

That’s a problem with my plugin. It’s the same error handling that someone else reported and that I need to do better. I’ll get a fix out soon and let you know when it’s out to see if it fixes your problem. Hopefully it does.

The bug with account creation should be fixed now with 1.23

Hmm, I’m still getting the same issue. And you think this is definitely a problem with your plugin, or could something in the woocommerce subscription plugin be causing it?

Just to make sure this isn’t the problem, have you tried erasing your cache or using a browser/computer that hasn’t been to the site before? I think that might be part of the problem, but I’m looking at someone elses bug now and it might be related.

Thanks.

I’ve used incognito windows, cleared cache, and tried browsers I’ve never even used before. Still have the issue on all of them.

I think this might fix it. Before releasing it as an update I want to make sure it fixes your problem. Download this zip and install it manually. Let me know if it works.

https://github.com/stezu/stripe-for-woocommerce/archive/master.zip

If it works I’ll release it as 1.24

Nope, still not working. Tried a few browsers/incognito.