No dashboard access after theme installation

  • Resolved ChasBiaggi

    (@chasbiaggi)


    10 years, 7 months ago

    I installed well-know hb-theme called wp-highend, ok. Then after activating their accompanying recommended plugins, any access to the backend won’t work, nothing displays.

    can anybody help? thanks much.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    If you use a commercial theme and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. Doing this will provide the developer with the income they need to make WordPress awesome.

    https://hb-themes.com/home/support-center/

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    Thread Starter ChasBiaggi

    (@chasbiaggi)

    Ok. Thanks for your input.

    Moderator James Huff

    (@macmanx)

    You’re welcome!

    Thread Starter ChasBiaggi

    (@chasbiaggi)

    Hi
    I just cannot set pretty permalinks. pages will not show if I do. Think I tried pretty much everything. so I set it back to “default” for website to at least run.

    so far I did:
    .htaccess file installed, settings allowed for rewrite, checked with my provider….

    could anybody help? thank you so much.
    best regards, charles

Viewing 4 replies - 1 through 4 (of 4 total)
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