Edit thumb -option is not working

Hi there

Sorry to hear it’s not working.

First, have you tried disabling the other plugins? The edit thumb option relies on jQuery, and some plugins mess it up.

If it still doesn’t work, can you do the following:

• Open the pop-up window
• Press F12 (open developer tools, in Chrome*)
• Click on console in the bar on top of the litte box
• See if there is an error, like in the attached picture

Image: click here.

* You can also do that in other browsers, but you’ll have to look up the method on your own then.

Hi, sorry about the delay in my response.

* I tried to update WordPress to newest version 3.9.2. but that didn’t help. Now Edit Thumb -option shows instruction “Select the area for the thumbnail from the picture on the left.” but there’s nothing on the left. On the right side I can see the current thumbnail.

* HTML for the left side tries to load an image but instead gives a message: “Failed to load the given URL“. The image path is:
<img id=”imageToEdit” alt=”” src=”https://mysite.com/wp-content/plugins/nextcellent-gallery-nextgen-legacy/nggshow.php?pid=67&width=350&height=350″&gt;

* I really wouldn’t like to disable all the other plugins since the website is already in use and some of the content is behind access control and uses HTTPS etc. etc.

* Console lists a lot of CSS errors and unknown properties like:
Error in parsing value for ‘transition’. Declaration dropped. load-styles.php:1
Unknown property ‘speak’. Declaration dropped. load-styles.php:2
Unknown pseudo-class or pseudo-element ‘-webkit-input-placeholder’. Ruleset ignored due to bad selector. load-styles.php:2
Unknown pseudo-class or pseudo-element ‘-ms-input-placeholder’. Ruleset ignored due to bad selector. load-styles.php:2
Error in parsing value for ‘min-width’. Declaration dropped. load-styles.php:2
Unknown property ‘speak’. Declaration dropped. load-styles.php:3
Unknown property ‘user-select’. Declaration dropped. load-styles.php:3
Expected ‘none’ or URL but found ‘alpha(‘. Error in parsing value for ‘filter’. Declaration dropped. load-styles.php:3
Error in parsing value for ‘transition’. Declaration dropped. load-styles.php:3
…

* And just one JavaScript error:
Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help https://xhr.spec.whatwg.org/ load-scripts.php:4

Can you figure out anything about those errors? If not, then I have to try to disable the plugins… Or try to accept that I cannot edit the thumbs.

I see. The problem lies with the image that’s unable to load.

The image URL is generated with the this WordPress function: plugins_url.

What happens when you open the image link in a browser directly. It could be that it’s a problem with the URL since your site is still in testing.

I read more articles from Internet and someone gave advice to remove unnecessary empty spaces in theme’s functions.php. And it worked! Unbelievable but true!

My problems were:
– When I added new images in media library (via Media library or post or page) the WordPress gave me error messages. Still the images were added successfully in the library
– When I used Add media -button in post or page, WordPress couldn’t find any of my images in the library -> it just showed empty
– When I added new images in Nextcellent gallery, I received more error messages
– The edit thumb -function didn’t work at all in Nextcellent gallery

I didn’t first realize that all these errors were related so I asked only about the edit thumb -problem here. But I am so happy that everything was solved with such a small change. =)

Glad it’s resolved! Thanks for sharing the solution. If anyone else has this issue, I’ll let them know this might the cause.