how can I stop my site being used for sending spam emails?

  • I think my site is being used (hacked) to send spam emails.
    spamcop has blacklisted my IP address
    >>
    An error occurred sending mail: The mail server sent an incorrect greeting: Your IP address is on the
    RBL blacklist! Sending denied.
    For further information and delisting procedure,
    please see https://www.spamcop.net/w3m?action=checkblock&ip=94.143.177.213

    <<
    is there a plug in I can use to check/scan my site and clean it?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    At the moment, I see this at the link above:

    94.143.177.213 not listed in bl.spamcop.net

    Are you still having trouble with this? Also, are you on a shared hosting provider, and do you have a dedicated IP?

    According to https://sitecheck.sucuri.net/results/www.wildlifephotographyafrica.com/ your site is clean.

    Thread Starter Soukous

    (@soukous)

    Thanks for that MacManX.
    I have deactivated the Custom Form 7 plugin as that was where the problems were stemming from.

    I do not have a dedicated IP, just a commercial host.

    Moderator James Huff

    (@macmanx)

    Excellent, I’m glad you found a solution!

    One tiny note about blacklists and shared hosts. When you’re on shared hosting, you share a server (and therefore a single IP) with a few hundred other customers of that hosting provider and their several sites. So, just because the server’s IP was blacklisted does not mean that it was you sending the spam, it could have been any one of those hundreds of other people and their several sites.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘how can I stop my site being used for sending spam emails?’ is closed to new replies.