Problems with custom icomoon import

Hi Michael,

Please make sure allow_url_fopen is enabled at the server level.

Thanks,
Evan

From the iconn location URL that you provided it looks like your using XAMPP or WAMP or another variation.

You can open up your php.ini file located in the php folder (when using XAMPP), and just uncomment (remove the semi colon) from the line:

; Whether to allow the treatment of URLs (like https:// or ftp://) as files.
; https://php.net/allow-url-fopen
allow_url_fopen=On <== remove semi-colon here

Let me know if that helps!

Thanks,
Evan

Thanks for the quick reply Evan! I looks like I might have to contact my host, WP Engine, on this one then, since I don’t have access to that in addition to trying it the .htaccess way =(

Also make sure that the custom icon font folder inside of the uploads folder is writable.

I know I just did a migration from Rackspace over to WP Engine for a client, and we were using a plugin which also created a custom folder within the wp-content folder. The folder, by default, had write access disabled so I was unable to upload anything.

After you upload the icon font, are you able to see it in the folder specified?
Your Custom Icon Pack is located in: /var/www/vhosts/blah/blah/blah

If there are no icons or font files inside that folder, than that’s most certainly the reason the plugin isn’t working as expected.

I was able to update the write properties using FileZilla, right clicking on the folder and selecting permissions. From there its pretty straight forward, just check off the box for writeable.

Let me know if you get this resolved!

Thanks,
Evan

Evan,

I have the same problem. The custom font pack uploads, unpacks and installs correctly, giving me the same success message OP posted but does not display the font preview as it does in your videos. I looked in the wp-svg-icons folder and it does in fact contain the icon font in wp-svg-icons\custom-pack\fonts. Everything in those folders is permed rw-r–r–. This is on an OpenShift PAAS installation.

If you require assistance then, as per the Forum Welcome, please post your own topic instead of tagging onto someone else’s topic.

Hey there again – Apologies for the delay on here to your reply. I’ve checked with WPE and they’ve got allow_url_fopen enabled. I also checked the fonts directory and my font did manage to upload in there. Not sure if this bit of information helps, but I have a notice that reads “You already have a font pack installed. If you want to install a new font pack, you must first uninstall the current one.” So it seems to be also recognizing that it’s installed; however, I still see a loading/spinning icon below this notice off the left without the font preview (https://steppic.com/show/220335af652b369a01cf7113209aadd4.html).

Hey Michael,

The last thing I can recommend before going in myself and checking out what the problem may be is re-downloading the icon pack from icomoon using the font name icomoon.

Another user was having issues similar to yours, and when I went in and re-uploaded the font pack with the name ‘icomoon’.

https://www.diigo.com/item/image/4s1ed/t3x0.

If your still having issues I can go in and take a look myself and we can take the support over to email, if your comfortable with that.

Thanks,
Evan

I tested it out with using the default icomoon name, but it was still a no-go. I actually winded up incorporating the font into my theme and just used a few css rules instead, which made everything easier and lighter load-wise =) Anywho, thanks again for the swift responses and making the plugin freely available!