• Resolved aboode114

    (@aboode114)


    after update when user send recovery pass to e mail

    1- appers Sender :Users Ultra Plugin (how change it )
    2- when user reset the new pass , it never reset the pass and never appears msg to say ur pass has reset

    3- and when u already sing in , if u clicked on sign up form it appears must be a msg say ” you already register “”

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Plugins Area

    (@usersultra)

    Hello,

    Thanks for your post.

    You can change the Sender’s Name at: Users Ultra/Notifications/Send From Name

    We will check the password reset option

    Regards
    Alex

    Thread Starter aboode114

    (@aboode114)

    3- and when u already sing in , if u clicked on sign up form it appears must be a msg say ” you already register “”

    Thread Starter aboode114

    (@aboode114)

    3- and when u already sing in , if u clicked on sign up , the sign up form appears must changed to be a msg say ” you already register “”

    Plugin Contributor Plugins Area

    (@usersultra)

    Please kindly open a ticket here https://www.usersultra.com/support/. This thread has 3 different issues which makes it a little bit confusion.

    Thanks for your cooperation.
    Regards
    Alex.

    Plugin Contributor Plugins Area

    (@usersultra)

    Hello,

    There is a new version, everything what you mentioned on this thread has been sorted out. Please update, clean your temp files and try it again.

    Please open a new thread if you’re experiencing any inconvenience.

    Regards
    Alex

    Thread Starter aboode114

    (@aboode114)

    I register in ur site and when i recived the email for verfication the account it came to the junk mail (hotmail) that is mean hotmail detect ur email verficaton as spam must resolve

    2- u give me a random password witch it like : ASDASsdsEDsf

    in the love of god how i will rember this pass to ur site and i can not sign in to make quation in ur site just let me choese my own pass

    i can log only from my mobile to ur account am sorry but i need to contact with u here if u make so hard to me to enter ur site

    Hi @aboode114,

    Before responding to you here, I did a quick check with some websites that verify whether our website is a spamming website, as well as it being a safe website to use. I found nothing to indicate that any of the services identify us as spammers or unsafe to use. Please feel free to check for yourself.

    It is not uncommon that on first email from a website that the junk filters may place the registration email in a junk folder. That is why many times users will be advised to check their junk folders if they don’t see the email from registration. We will consider adding this warning to our site. If you add the email address to your contacts, that usually takes care of the junk mail issue. This is is not a problem we can solve for you.

    I see that you did register on the site. I see that you verified your account. And I will share with you that once you logged into the site, and went to My Account, clicked on Profile, you would have the option to change the password.

    The initial password is going to be random. That’s what WordPress does when it sends out a password. We do advise that after you receive your password that you change it. The changes you requested in this thread have been implemented.

    Our site functions pretty much as any other WordPress site does. Sorry you are having such difficulties.

    We have provided the changes you requested originally. This topic has been marked as resolved.

    If you have any further requests, please use your account on the support site. We will be happy to work with you there.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘bug must fix log in reset password’ is closed to new replies.