Menu Items NOT Saving

You might be hitting a custom menu limitation issue.

Is there anyway to overcome that?

It just started happening. I had many more items there before, and had to do some removing and adding, and now it won’t save any more.

I am not a programmer, so step by step instructions would be so appreciated!!

Please help!! ??

Did you see the page at the link I posted above?.

Yes…but I do not know where to reset anything and the menu was working fine…it just started this not saving issue last week. As far as I know nothing was reset.

There is something going on with WordPress 3.9 I am now running into issues on a completely different site not wanting to save a deletion from a store category.

This tells me that 3.9 is wreaking havoc.

I need to figure out a way to save the menus on the site I am working on. I do not know where to reset a menu limitation?

I would need step by step instructions…

Example:

1. Open this file (where it resides)

2. Find this code

3. Change said code to such and such

4. Etc.

We can’t provide you with step by step instructions as we have no idea what’s going on ourselves.

This tells me that 3.9 is wreaking havoc.

There are no known issues of this type in WordPress 3.9. How many menu items do you have currently?

Open this file

Thee is no file you can change. This is a POST and database issue. Have you asked your hosts if they are limiting POST requests on your server?

I can call them, but what does post limitations have to do with menus not saving?

Menus are considered posts with their own custom post type, ‘nav_menu_item’. Everytime you create or update a menu, it sends a post request.

A POST request (note the uppercase here) is the name given to a packet of data sent to a web server for storage. It doesn’t have anything directly to do with WordPress Posts except that pretty much everything you do in WordPress is sent to the web server inside a POST request. Hosts do limit the size of such data packages to reduce the risks of hackers sending in entire scripts but some hosts are a little more aggressive when setting this limit than others.

So, although core development is trying to address this problem, it may be more of a server issue that a WordPress one.

Okay…so when I call the host company I should ask

If they have put a limitation on the POST request?

And if they have, can that be increased to fix the problem?

If they have put a limitation on the POST request?

Yes. In theory, they should be able to access the logs for your site and determine if the POST size is the root cause of your problems.

And if they have, can that be increased to fix the problem?

Well, you can ask for it to be increased but be prepared for them to say no as they may feel that it compromises server security. You didn’t mention how many menu items you have at the moment…

You can see the amount here – 69.195.124.99/~assessac/products

The head scratcher…is that a week ago I had many more than are there now. I was removing some and adding some and all of sudden out of no where the ability to add and save any more stopped.

I can add them, but when I save, they go away.

I NEED to find a solution to this…so ANY help is GREATLY appreciated.

I will call the host company and see if I can get them to check into that.

Is there anything I can do from the cPanel?

a week ago I had many more than are there now

Perhaps your hosts changed a setting on the server recently?

I can add them, but when I save, they go away.

That’s typical of the POST issue. Can you still save Posts & Pages OK?

As far as I can tell…yes I can save on a page (I set up a test page) and I added text to the Hello World post and it let me save.