Nothing comes up

@aquesada001 – Sorry to hear that! Can you send me a link to the page where the problem is happening? I’ll need to see what’s going on with the page. It’s likely a conflict with another plugin or an issue with the theme.

Thanks for the quick response! The page is https://www.prestigemedical.org

I had tried to disable all the plugins and that didn’t help. I was having trouble with another plugin also which worked on another site, so i’m wondering if something is wrong with this theme?

Hey @aquesada001 – I see two issues on the page that are blocking the quiz from loading. The first is with a bit of JavaScript:

jQuery("#twitter-165954").getTwitter({
        userName: "",
        numTweets: ,
        loaderText: "Loading tweets...",
        slideIn: true,
        showHeading: true,
		beforeHeading: "<h3>",
		afterHeading: "</h3>",
        headingText: "",
        id:"#twitter-165954",
        showProfileLink: false
      });

The numTweets: , part needs a value, even if it’s just a blank string, there must be some value there. Not sure if that is a custom script you’ve added or something coming from a plugin.

There also seems to be an issue with the Events Planner plugin, so if fixing the first issue doesn’t get the quiz working, I’d try disabling this plugin as well.

Hope that helps!

Thanks for all the information, I really appreciate the help! I’m still fairly new to this, could you just tell me where to find that code? I couldn’t find it in the style.css

Hmm! I reloaded the page and don’t see that first error anymore! Strange… So try just disabled the event planner plugin.

I disabled it but am still getting the same issue, nothing comes up on https://prestigemedical.org/first-aid-test/

I’m still seeing the event planner error on the page, can you make sure it’s disabled and then let me know so I can see if there is another issue once that one is out of the picture?

Yes, 100% it is disabled..

Are you using a caching plugin as well? If so, you might need to clear the cache, as the plugin still appears to be enabled.

I did have WP Super Cache, it says there were 0 cached pages but i hit “delete cache” anyway. I also deleted the event planning plugin to be sure.

Perfect! One of those seemed to do the trick. I can see the quiz now, but there is still another issue preventing it from working.

It looks like your theme is loading in a very old version (1.6.4) of the jQuery JavaScript library. SlickQuiz requires at least v1.9.1 to function properly.

You might try looking around your theme’s header.php file for that inclusion and removing it (which might break other things), or contact the theme author to see if they have other suggestions.

Okay, thanks so much for all your help! I’ll try to email the theme author and see what they say..

So I used jQuery Updater and was able to get it to show up! I’m so excited that it is at least working, I am just having one little issue…

When you take the test at https://prestigemedical.org/first-aid-test/ you can see that a little blue box shows up at the beggining of the questions and answers, can I fix this?

Awesome! It looks like you’ll just need to adjust the CSS styles a bit. Try adding the following to the bottom of your themes style.css file:

.slickQuizWrapper .answers li {background-image: none; padding-left: 1px;}

Awesome, that helped a lot! The correct answer message and incorrect answer message is still a little messed up though. Is there a code which will fix that?