Copying text from word breaks the editor

  • Resolved finexcz

    (@finexcz)


    3 years, 8 months ago

    Dear support,

    We are trying to implement free version of your plugin to our site. So far its working well, but I have a problem that I need to solve. I wonder if the paid version helps with it. If it does, we can buy it, but we don’t want to do so only to check if it helps.

    The problem is – when you copy text with elements such as tables and so on from microsoft office word into the editor, the text breaks. The tables dont work, images don’t upload and there are a lot of elements put there that shouldnt be there.

    Is there any way to support copying from Microsoft Word or Google Docs?? Many of our writers do it this way.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author aharonyan

    (@aharonyan)

    Hey there!

    Try pro version in demo website:
    https://demo.wpfronteditor.com/

    If it will work there that it will work on your website too

    Thread Starter finexcz

    (@finexcz)

    Dear Aleksan, unfortunately, it doesn’t work in there either. Is it maybe a feature that will be added, or not at all and I should look for a different plugin?

    Plugin Author aharonyan

    (@aharonyan)

    1. Can you send me the example of the code that you trying to add?
    2. Send here the screenshot of the result

    I am planing this month add other content editors and new custom fields

    Thread Starter finexcz

    (@finexcz)

    Dear Aleksan, sorry it took me so long. Anyway here are the required.

    What I am trying to copy from Microsoft Word (simple cmd+C, cmd+V):
    – https://finex.cz/wp-content/uploads/2021/04/Screenshot-2021-04-15-at-17.45.14.png

    Right now, it copies in the form of an image. Not text with the elements (bold, uderline, table,..) but it looks like a screenshot..
    – https://finex.cz/wp-content/uploads/2021/04/Screenshot-2021-04-15-at-17.50.56.png

    My question is, is it hard (or possible at all) to add support for this? If I copy something from word, it goes in the editor.. Not as an image, but as the elements themselves – text, image, table,….

    Thank you so much!

    Thread Starter finexcz

    (@finexcz)

    Also, when my coworker tried inserting it from word into the editor on a Windows PC (I have a Mac OS) he got this result:
    – https://finex.cz/wp-content/uploads/2021/04/Capture.PNG.png
    – Image didnt insert, table didnt insert

    This is the code the editor makes out of it:
    {"time":1618514759643,"blocks":[{"type":"paragraph","data":{"text":"This is a text. A\nsample text with some <b>bold</b> and underlined words in it. Also, <a>this</a> is a link going to some page."}},{"type":"paragraph","data":{"text":"Below, you will\nfind an image"}},{"type":"image","data":{"file":{"url":[]},"caption":"","withBorder":false,"stretched":false,"withBackground":false}},{"type":"paragraph","data":{"text":"Yes the image is\nabove <b>THIS</b> text. But below it, I have included a <i>table</i> too!"}},{"type":"paragraph","data":{"text":"One"}},{"type":"paragraph","data":{"text":"Two"}},{"type":"paragraph","data":{"text":"A"}},{"type":"paragraph","data":{"text":"B"}},{"type":"paragraph","data":{"text":"Do you like this?"}}],"version":"2.19.0"}

    Also, here is the file we were trying to copy and paste
    – https://finex.cz/wp-content/uploads/2021/04/test-na-frontend.docx

Viewing 5 replies - 1 through 5 (of 5 total)
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